Chaparral Heating & Air Conditioning, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Initial Business Response /* (1000, 5, 2016/12/11) */
I already sent the confirmation info by email (***)
and when her husband want to cancel their reservation I told him again about our cancellation policy, and that gentleman said ok for this, I thought they must received my
confirmation info because he did not said anything about cancellation fee
And you can also find it from our website (***)
***
Initial Consumer Rebuttal /* (2000, 7, 2016/12/12) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Revdex.com:At this time, I have not been contacted by NYU Lutheran regarding complaint ID ***.Sincerely,*** ***

I am writing in response to the concerns shared by [redacted] regarding her billing issues at NYU Lutheran Medical Center. Thank you for taking the time to share the patient’s concerns and we appreciate the opportunity to respond. We contacted the patient on April **, 2017 and she...

reported that her billing issues were resolved and her account was closed. She does not need further follow up. Thank you, Maricruz C[redacted] Manager, Patient Relations NYU Lutheran Medical Center [redacted]