Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Hi [redacted],
Thank you for writing.
It appears you spoke with [redacted] on the 1st of March regarding the order and received owl clips in place of the watch since promotional items are only available while supplies last and a substitute was made for the watch.
However, [redacted] went...
ahead and issued a refund for the $4.95 shipping on the 3rd since you didn't receive the item you were expecting. The refund was issued back to the card used at the time of purchase and typically post to the account within 7 days, depending on the card company.
Please let me know if I can be of any further assistance.Thank you for your support and have a great day.Sincerely, Lacy L. D[redacted]Customer Relations SupervisorGreaterGood Network Stores“Shop Where It Matters”®http://greatergood.comPhone 888-355-4321 (USA & Canada)
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Hi [redacted],
Thank you for writing.
It appears you spoke with [redacted] on the 1st of March regarding the order and received owl clips in place of the watch since promotional items are only available while supplies last and a substitute was made for the watch.
However, [redacted] went...
ahead and issued a refund for the $4.95 shipping on the 3rd since you didn't receive the item you were expecting. The refund was issued back to the card used at the time of purchase and typically post to the account within 7 days, depending on the card company.
Please let me know if I can be of any further assistance.Thank you for your support and have a great day.Sincerely, Lacy L. D[redacted]Customer Relations SupervisorGreaterGood Network Stores“Shop Where It Matters”®http://greatergood.comPhone 888-355-4321 (USA & Canada)