We have requested copies of the access card so that we can work with our technical team to resolve this The customer has stated they will need to send this at a later date We will revisit/reopen this issue once we have a screen shot of the access card
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.In regards to my complaint concerning McGraw-Hill Education,Complaint ID# [redacted] I am satisfied with the action they have taken to resolve the issue They responded to the complaint quickly and understood the concern and issued a credit memo to the credit card that the original charge went toWe are awaiting that credit to hit the statement and I was assured that would take place in 7-business days, so hope to see something by the end of this week Thanks you [redacted] Sincerely, [redacted] ***
We worked with the customer regarding this issue The student had purchased a semester connect access for $ The year access was $ The customer purchased another semester access on on invoice # [redacted] for the same amount of $ This has been refunded to the customer on credit memo # [redacted] for $ A copy of the credit memo was emailed to the customer on
We have requested copies of the access card so that we can work with our technical team to resolve this The customer has stated they will need to send this at a later date We will revisit/reopen this issue once we have a screen shot of the access card
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.In regards to my complaint concerning McGraw-Hill Education,Complaint ID# [redacted] I am satisfied with the action they have taken to resolve the issue They responded to the complaint quickly and understood the concern and issued a credit memo to the credit card that the original charge went toWe are awaiting that credit to hit the statement and I was assured that would take place in 7-business days, so hope to see something by the end of this week Thanks you [redacted] Sincerely, [redacted] ***
We worked with the customer regarding this issue The student had purchased a semester connect access for $ The year access was $ The customer purchased another semester access on on invoice # [redacted] for the same amount of $ This has been refunded to the customer on credit memo # [redacted] for $ A copy of the credit memo was emailed to the customer on