Charles Chips

Placed a order on DEC 10 credit card charge on DEC12. the order number is 113195 no potato sticks when order came on Dec 29. Anote said theysold out and would be shipped when back in stock and it now is FEB18.They do not reply to e mails or there phone which is full.

My dad loves these chips, so I placed the below order on December 23rd and have received nothing. Sent several emails, called all of their mailboxes are full? Are they out of business? They certainly had not trouble processing my credit card payment.

Charles Chips
Order #114109
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Order summary
White & Dark Chocolate Swirl Popcorn Tin × 1
Part of: Build Your Box
$28.80

Chips Tin – Kettle Chips × 1
Part of: Build Your Box
$35.10

Chips Tin - Original Recipe × 1
Part of: Build Your Box
$35.10

Subtotal

$99.00
Shipping

$0.00
Taxes

$0.00
Total

$99.00 USD
Customer information
Shipping address

La Frontera Court
The Villages FL 32159
United States

Billing address

Plumridge Drive
Cincinnati OH 45238
United States

Shipping method
Free Shipping

Retailer replaced damaged chips. Would like to close complaint favorably. Tried online . it would not allow
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,...


[redacted]

Charles Chips has remedied the situation and we are more than satisfied with the results.  Thanks so much Revdex.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to...

me.
Regards,
[redacted]