Charles Sherman Movers Reviews (%countItem)
On Dec. 19th, 2018 I hired *** to move by household belongings to Extra Space Storage, not 10 minutes from my home in Tradition, in Port St. Lucy, Fla.. They were scheduled to show and start packing my things at 12pm, they arrived at 5:30pm to start with! A month prior he quoted me in person the move would cost me $120/hr for 2 men for 4 hours=$480 for total time and labor "IF" I packed all my boxed myself which I did to save $ and time. That week I alone packed 89 individual boxes myself AND numbered each box consecutively. Due to the late hour upon their arrival he sent 4 men. I asked about ins. and upon every attempt to inquiry about this to sign for each time I did so I was approached and distracted by one or more of the men at the time with questions of some kind!. Ultimately by end of move I had NO ins.signed to use in case of loss or damage. I feel this was premeditated in advance and never offered to me prior to this time when it rightfully should have been to insure against this very thing! When transferring my boxes to truck, now in the dark, there was NO ATTENTION WHATSOEVER PAID TO MY NUMBERING OF MY BOXED PROPERTY and arbitrarily ALL ITEMS were placed on the truck. Regarding this lack of attention to my suggested efforts (by *** at time of viewing a month prior)when I went to pick up my items from the storage unit by number I counted 9 boxes missing by number from my next move to Vero Beach,Fla. where I now reside. I was the only person with the key to this storage location at *** Blvd. in PSL, Fla, from Dec. 19th, 2018 to Jan,. 16th, 2019, preventing access to my belongings from anyone else accessibility for 28 days until I picked up and moved from there to Vero Bea. Upon this move these boxes were blatantly missing in count by number. Realizing this I called ***, explained the items were missing recall items like clothing, medication, jewelry, family heirlooms and would he honor this loss and he said "I would have to take him to court!".
Refund Through mediation I want some degree of satisfaction as I now have 4 stents placed in my heart (3front,1back) and cannot endure the stress & aggravation of a court appearance alone. Having no family nor friends for support here I am now on medication indefinitely for Shingles,due to the stress of losing family items I now will never see nor have again because of this individual's negligence and DISHONEST attitude and practices.He boasts in being a 'Good Christian' CORRUPTLY he is ANYTHING BUT!!!
Ms. I am very sorry for your lost and all the stress you are experiencing. However I can assure you that my employees 2 which are my children did not take any of your personal belongings.
(The consumer indicated he/she DID NOT accept the response from the business.)
Ms. once again I humbly apologize for your lost of these 9 boxes you now accusing me of and any other items you are missing. I'm sorry for all the stress you are experiencing.