Charles Stallions Real Estate Services, Inc.

I wish we had never gone into this store in the first placeWe didn't have much experience with choosing wood floors and unfortunately depended on the sales person, Katie, to help us with our choiceWe are retired with no pets or children aroundKatie presented us with hand scraped engineered flooring without any explanation to why she felt this was a good choiceThe small sample we viewed didn't give us the whole pictureShe really didn't present us with other optionsWe liked the birch color after she explained how popular it wasOnce installed it looks like corrugated cardboardWe spent a lot of money on it and I hate itThere isn't any way to fix it because of the thinness of the real woodI heard that she was pushing it because the store warehouse was filled with itThe floor layers didn't follow a pattern in the livingroom with random swirlsWhen they laid it down they put their hands on my walls and made other unnecessary marksKatie promised me a $allowance to paint the dining room and foyerThey reneged on the offer after I already paid someone