Initial Business Response / [redacted] (1000, 5, 2016/06/08) */ The [redacted] home was constructed over the winter and, per manufacturer's instructions, the A/C unit could not be charged with coolant until the weather was warmerWe had a little hiccup in the start up, but were able to address the situation and returned the next day, on Saturday, to get the system up and runningTo our knowledge the HVAC system is running properly Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/06/11) */ (The consumer indicated he/she DID NOT accept the response from the business.) The HVAC system is still not workingThe HVAC system has never worked properlyI purchased a new HVAC system this system has never worked and has had parts changedI never received a work system that was in a new conditionI am requesting a new HVAC system with original parts that works properly
Initial Business Response / [redacted] (1000, 5, 2016/06/08) */ The [redacted] home was constructed over the winter and, per manufacturer's instructions, the A/C unit could not be charged with coolant until the weather was warmerWe had a little hiccup in the start up, but were able to address the situation and returned the next day, on Saturday, to get the system up and runningTo our knowledge the HVAC system is running properly Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/06/11) */ (The consumer indicated he/she DID NOT accept the response from the business.) The HVAC system is still not workingThe HVAC system has never worked properlyI purchased a new HVAC system this system has never worked and has had parts changedI never received a work system that was in a new conditionI am requesting a new HVAC system with original parts that works properly