They allowed my senior mother that had a brain tumor to add a man to her lease two months preceding her death Then evicted himHer things stolen Cruel and Unusual Punishment So, let me start at the beginning My mother rented her apartment from them in She was loyal to a fault about paying her rent on time I know because even when she didn't have it she borrowed it from us to make sure it was paid by the third She lived here for years The last year of her life she began dating a man and six months into the relationship she moved him in She would kick him out for drinking or doing drugs and he would come back At the end of Febwe found out she was terminal with cancer-brain cancer at that Knowing that she was impaired, they allowed her to add this man to her lease In April of 2016, she died in her apartment with hospice The man she lived with had the apartment key changed two days after her deathI pleaded with the management because I had a power
Walked the apartment with repTold them we "just" had carpets cleanedGot deposit back, charged for carpet cleanMgr said didn't know we had cleand
Called today and spoke with mgr *** Charged us for having carpets cleanedShe said they didn't know we had them cleanedMy mom spoke to rep *** that walked the apt w/ fiancé and my momSo they charged for carport cleaning though we paid $to have cleanedShe hung up on my mom when my mom called about itThis is fraud since we have proof carpet was cleaned and the carpets were still wet when we walked apartment with them
There was a mix up with rent, I got upset because the manager wasn't helping, she denied us a year lease due to me being upset
I paid rent in two separate payments onlineWe had the money in our account, for some reason when I paid the second payment, a day later that payment was returned to my bank accountI went to Nicole, the manager of our building and she just wasn't understanding that it wasn't because there was no money in my account, but for some unknown reason Yardi sent our money back to our accountSo we owed that part of rent and of course late fees due to it being past the 3rd that all of this happenedI did get frustrated and upset while I was trying to explain to her what the situation wasI even brought up a bank statement to show her what was going onShe then told me she wanted my entire months worth of bank statement not whited outI didn't feel comfortable about giving her my bank account number and information, and didn't find it necessary that she look t
They allowed my senior mother that had a brain tumor to add a man to her lease two months preceding her death Then evicted himHer things stolen
Cruel and Unusual Punishment
So, let me start at the beginning My mother rented her apartment from them in She was loyal to a fault about paying her rent on time I know because even when she didn't have it she borrowed it from us to make sure it was paid by the third She lived here for years The last year of her life she began dating a man and six months into the relationship she moved him in She would kick him out for drinking or doing drugs and he would come back At the end of Febwe found out she was terminal with cancer-brain cancer at that Knowing that she was impaired, they allowed her to add this man to her lease In April of 2016, she died in her apartment with hospice The man she lived with had the apartment key changed two days after her deathI pleaded with the management because I had a power
They allowed my senior mother that had a brain tumor to add a man to her lease two months preceding her death Then evicted himHer things stolen Cruel and Unusual Punishment So, let me start at the beginning My mother rented her apartment from them in She was loyal to a fault about paying her rent on time I know because even when she didn't have it she borrowed it from us to make sure it was paid by the third She lived here for years The last year of her life she began dating a man and six months into the relationship she moved him in She would kick him out for drinking or doing drugs and he would come back At the end of Febwe found out she was terminal with cancer-brain cancer at that Knowing that she was impaired, they allowed her to add this man to her lease In April of 2016, she died in her apartment with hospice The man she lived with had the apartment key changed two days after her deathI pleaded with the management because I had a power
Walked the apartment with repTold them we "just" had carpets cleanedGot deposit back, charged for carpet cleanMgr said didn't know we had cleand
Called today and spoke with mgr *** Charged us for having carpets cleanedShe said they didn't know we had them cleanedMy mom spoke to rep *** that walked the apt w/ fiancé and my momSo they charged for carport cleaning though we paid $to have cleanedShe hung up on my mom when my mom called about itThis is fraud since we have proof carpet was cleaned and the carpets were still wet when we walked apartment with them
There was a mix up with rent, I got upset because the manager wasn't helping, she denied us a year lease due to me being upset
I paid rent in two separate payments onlineWe had the money in our account, for some reason when I paid the second payment, a day later that payment was returned to my bank accountI went to Nicole, the manager of our building and she just wasn't understanding that it wasn't because there was no money in my account, but for some unknown reason Yardi sent our money back to our accountSo we owed that part of rent and of course late fees due to it being past the 3rd that all of this happenedI did get frustrated and upset while I was trying to explain to her what the situation wasI even brought up a bank statement to show her what was going onShe then told me she wanted my entire months worth of bank statement not whited outI didn't feel comfortable about giving her my bank account number and information, and didn't find it necessary that she look t
They allowed my senior mother that had a brain tumor to add a man to her lease two months preceding her death Then evicted himHer things stolen
Cruel and Unusual Punishment
So, let me start at the beginning My mother rented her apartment from them in She was loyal to a fault about paying her rent on time I know because even when she didn't have it she borrowed it from us to make sure it was paid by the third She lived here for years The last year of her life she began dating a man and six months into the relationship she moved him in She would kick him out for drinking or doing drugs and he would come back At the end of Febwe found out she was terminal with cancer-brain cancer at that Knowing that she was impaired, they allowed her to add this man to her lease In April of 2016, she died in her apartment with hospice The man she lived with had the apartment key changed two days after her deathI pleaded with the management because I had a power