Charm Supply

Review: I purchased A hair product from [redacted] just over two months ago. I never received the item. I have looked at my purchase on their site many times and my order continues to say "Pending". I have tried calling them approx. 6 or 7 times, left numerous voicemails and they have never once called me back. I decided to contact [redacted] to see if there was any way that they can get back my money and supposively they tried. But, once 45 days hits since you have purchased the item and [redacted] cannot reach the business, they close the case. My case has been closed because this business does not pick up the phone. How is this fair?Sexy Hair Short Sexy Hair Blow It Up Gel Foam - Size: 16.9oz1$22.95$22.95Sub-Total:$22.95Flat Shipping Rate:$8.00Total:$30.95Order HistoryDate AddedStatusComment[redacted]PendingDesired Settlement: I would like my money back, but will settle for the item that I purchased.