Charter Inn and Suites

Initial Business Response / [redacted] (1000, 16, 2015/08/25) */ To whom it may concern, Ms [redacted] booked room reservations on Monday, July 20, with Booking.comThe reservations came through with a rate of $per room which, obviously, was erroneousI called and left message for Ms [redacted] to inform her of the inaccurate room rate and never heard back from her Sincerely, [redacted] Initial Consumer Rebuttal / [redacted] (3000, 23, 2015/09/11) */ I just seen that you have closed the caseBefore closing the case there should have been a letter sent to notify meAs I forwarded all emails you can see that I in fact did respond [redacted] Visarra General Manager of Charter Inn & Suite is falsifying that I "never heard back from her." They did tell me that it was an error and the lowered the rate by ten dollarsI refused the offer because that was their mistake not mineI feel the price that was marked should have been given to me for advertisement

Initial Business Response /* (1000, 16, 2015/08/25) */
To whom it may concern,
Ms. [redacted] booked 2 room reservations on Monday, July 20, 2015 with Booking.com. The reservations came through with a rate of $5.00 per room which, obviously, was erroneous. I called and left message for Ms....

[redacted] to inform her of the inaccurate room rate and never heard back from her.
Sincerely,
[redacted]
Initial Consumer Rebuttal /* (3000, 23, 2015/09/11) */
I just seen that you have closed the case. Before closing the case there should have been a letter sent to notify me. As I forwarded all emails you can see that I in fact did respond. [redacted] Visarra General Manager of Charter Inn & Suite is falsifying that I "never heard back from her." They did tell me that it was an error and the lowered the rate by ten dollars. I refused the offer because that was their mistake not mine. I feel the price that was marked should have been given to me for false advertisement.