Chase on the Lake Resort Hotel Reviews (1)
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Chase on the Lake Resort Hotel Rating
Address: 502 Cleveland Blvd, Walker, Minnesota, United States, 56484
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Initial Business Response /* (1000, 12, 2016/02/11) */
***corresponding document attached
Unfortunately our Spa is closed the weekend that she was requesting and therefore that package would not be available for that weekendI did mention to her that the spa was closed in my email
exchanges
Thank you,
Jesse ***
Guest Services Manager
Chase on the Lake Resort & Spa
***
Walker, MN
Resort ***
Fax ***
***copied and pasted from email
Initial Consumer Rebuttal /* (3000, 14, 2016/02/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Even if he says the spa is closed, his employees are consistently confirming that the spa is open during this timeAn employee confirmed it was open before I lodged this complaintAnother employee confirmed this week the spa was openThere were no black out dates listed in the original advertisementsI firmly believe their business practices to be shadyI will not give my money to this type of business if their company is based on lies and greed