I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. Regards, [redacted]
We at Chatmoss Cablevision strive to provide the best service possible At times due to weather related issues, computer issues in controlling channels, or problems arising from our providers, we can't always have perfect delivery of our cable or internet services We are an electronics based company and at times it fails We do our best to correct any problems that arise as soon as we are informed of them Unlike other companies, we do not require a contract for our servicesThe customer is free to have their services disconnected at any time There are several other companies in the area that offer the same services as we do We would rather have the customer happy with another company than unhappy with us
Revdex.com: I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The issue is not the isolated instance that they are referring to, these types issues have been ongoing for yearsWe have found that an alternate ISP(previously no other ISP was available)and TV service provider and had it installed on 8/We will be discontinuing serviceI would like some kind of reimbursement for lack of service and money spent on my own equipment to try to prove that the issue was in the existing Chatmoss infrastructureI believe my bill has been around an average of per month for years84xis $10,Lets just say you provided all services (ISP and cable) at 90% of a month for which I paidthat comes $That does not include the or five modems and routers that I spent money on or the hours of time I spent troubleshooting the issue.I have degrees in IT and CEET so I am qualifiedI think it is fair to say a reimbursement of $is more than fair to put this issue to rest Regards, [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. Regards, [redacted]
We at Chatmoss Cablevision strive to provide the best service possible At times due to weather related issues, computer issues in controlling channels, or problems arising from our providers, we can't always have perfect delivery of our cable or internet services We are an electronics based company and at times it fails We do our best to correct any problems that arise as soon as we are informed of them Unlike other companies, we do not require a contract for our servicesThe customer is free to have their services disconnected at any time There are several other companies in the area that offer the same services as we do We would rather have the customer happy with another company than unhappy with us
Revdex.com: I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The issue is not the isolated instance that they are referring to, these types issues have been ongoing for yearsWe have found that an alternate ISP(previously no other ISP was available)and TV service provider and had it installed on 8/We will be discontinuing serviceI would like some kind of reimbursement for lack of service and money spent on my own equipment to try to prove that the issue was in the existing Chatmoss infrastructureI believe my bill has been around an average of per month for years84xis $10,Lets just say you provided all services (ISP and cable) at 90% of a month for which I paidthat comes $That does not include the or five modems and routers that I spent money on or the hours of time I spent troubleshooting the issue.I have degrees in IT and CEET so I am qualifiedI think it is fair to say a reimbursement of $is more than fair to put this issue to rest Regards, [redacted]