Dear [redacted] ***, ID# [redacted] Thank you for taking the time to communicate to us why our service did not meet your expectations We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible I show your order was placed on 6/13/@ 11:amWe cancelled and issued a refund to your credit card on 6/14/@ 6:am We offer the cheapest prices on the web or its free guarantee, free expedited shipping, 100% buy backs of unused boxes, and no sales tax in most states Please accept our sincerest apology for any trouble or inconvenience we have caused you Again, we highly appreciate your feedback as it will assist us in becoming better at what we do As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future Thank you, Regina A [redacted] RTIC Coolers ###-###-#### [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.]
Regards,
Dear [redacted], ID# [redacted] Thank you for taking the time to communicate to us why our...
service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. I show your order was placed on 6/13/16 @ 11:08 am. We cancelled and issued a refund to your credit card on 6/14/16 @ 6:54 am. We offer the cheapest prices on the web or its free guarantee, free expedited shipping, 100% buy backs of unused boxes, and no sales tax in most states. Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future. Thank you, Regina A[redacted] RTIC Coolers ###-###-#### [redacted]
Dear [redacted] ***, ID# [redacted] Thank you for taking the time to communicate to us why our service did not meet your expectations We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible I show your order was placed on 6/13/@ 11:amWe cancelled and issued a refund to your credit card on 6/14/@ 6:am We offer the cheapest prices on the web or its free guarantee, free expedited shipping, 100% buy backs of unused boxes, and no sales tax in most states Please accept our sincerest apology for any trouble or inconvenience we have caused you Again, we highly appreciate your feedback as it will assist us in becoming better at what we do As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future Thank you, Regina A [redacted] RTIC Coolers ###-###-#### [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.]
Regards,
Dear [redacted], ID# [redacted] Thank you for taking the time to communicate to us why our...
service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. I show your order was placed on 6/13/16 @ 11:08 am. We cancelled and issued a refund to your credit card on 6/14/16 @ 6:54 am. We offer the cheapest prices on the web or its free guarantee, free expedited shipping, 100% buy backs of unused boxes, and no sales tax in most states. Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future. Thank you, Regina A[redacted] RTIC Coolers ###-###-#### [redacted]