Cheaper Tire Wheel & Brake

Complaint: [redacted] I am rejecting this response because:In Harris' response, they acknowledged the floors were not level and that they took it upon themselves to correct the problem to no availThey erroneously reported in their response that [redacted] did not direct them to remove the tongue and groove flooring prior to installing the underlaymentIn fact, this information was relayed to me by Harris on the day I submitted payment in full to themFurther, Harris informed me the reason given to them by [redacted] for removing the tongue and groove was because the wood would swell and raise upon getting moist, which is exactly what occuredThe floors in the two rooms where the tongue and groove had not been removed, raised several inches in the center of the room This did not occur in the third room that was leveled in which the tongue and groove had been removed prior to the leveling taking placeWhen it was discovered the two floors had become several inches higher in the center, [redacted] was contacted by Harris and returned to discover the tongue and groove had not been removed and the underlayment had already been installed over the tongue and grooveAt this point, I had not had any contact with [redacted] and was unaware of their finding.At that time, I was told by Harris in a text that [redacted] had notified them the problem was in the underlayment Harris had installed Harris did not explain that their failure to remove the tongue and groove was the problem, I learned this later after contacting [redacted] on my own Also in a text, Harris explained that he would purchase jacks and fix the problem 'the experts' could notIn Harris' response, they acknowledged their attempt to level the floors were unsuccessful However, they refused to remove the tongue and grove floorI subsequently contacted [redacted] and was told they advised Harris that the problem was they failed to remove the tongue and groove prior to installing the underlayment as they directed them to do to avoid the swelling of the floor that ultimately occurred As acknowledged in Harris' response, [redacted] returned to address the settling of the floor However, were unable to do so as a result of Harrs' actions Therefore, the floor remains uneven and the warranty, promised by Harris, has not been issuedAdditionally, the sump pump has been installed, but is not opperable, allowing moisture to continue to swell the floors, which has caused some of the newly installed doors not to fully open With regard to the doors, Harris' response erroneously stated the doors were purchased by me The doors were ordered and paid for with my credit card by HarrisAdditionally, they were picked up and installed by HarrisI was displeased that the doors were not returned and replaced by undamaged doors, however, Harris agreed to repair them at my requestUnfortunately, he insisted on payment for the doors prior to the repair and subsequently walked off the job without the doing the repairs and fulfilling their contract as general contractor With regad to the floor installation, I recently learned, in addition to the concerns addressed in my Revdex.com complaint, that the square feet of flooring was incorrectly installed pursuit to the instructions As Harris has filed a small claims case regarding payment of the flooring, I will address this error at that tmeI remain steadfast that flooring job was not completed satisfactorilyThe flooring was not continued, in some places, to the exterior doors requiring flooring trim to be installed Upon my request, Harris agreed to correct this problem, but demanded payment prior to the work being completed When I refused payment until the agreed upon work was completed, Harris walked on the job, breaching their contract to act as general contractor, even though they were in contract with several subcontractors on the jobFurther, in retaliation, Harris had the dumpster removed from my propty the following day The dumpster had been delivered two weeks earlier and contained very [redacted] debrisThe dumpster was paid for by me at a cost of $and had to be replaced at $300.000.In essence, Harris failed to correct several projects, yet demanded payment in full each time On the first occasion that I held them responsible for their work, they immediately walked on the job, breaching their contract My request for a refund for the nearly $8,paid to them for the floor leveling remains, as I am left with an incomplete job and Harrs' refusal to comply with [redacted] 's request to correct their mistake I would also like damages for Harris' failure to fulfill their contract as genreal contractor [redacted] Sincerely, [redacted]

On August 10, 2017, HARRIS RENOVATIONS, LLC signed a General Contractor Agreement with the CLIENT for the remodeling of her homeThis agreement stated that the CLIENT would pay HARRIS RENOVATIONS a ten percent management fee of all subcontractors retained by HARRIS RENOVATIONSThe agreement stated that subcontractors would invoice HARRIS RENOVATIONS and that the CLIENT would pay HARRIS RENOVATIONS the amount of the invoice plus the ten percent feeHARRIS RENOVATIONS would promptly pay all subcontractors upon invoicingA general scope of work (Exhibit A) was outlined in the General Contractor AgreementIn this scope it is specifically stated that HARRIS RENOVATIONS will "manage" the work of all subcontractors but that HARRIS RENOVATIONS is not liable for insufficient workOur primary function as general contractors is to obtain quotes and hire subcontractors at the homeowner's approval, ensure the proper flow of work is maintained, address mistakes when necessary, and maintain an efficient flow of the overall projectNowhere is it stated or implied that we guarantee the work of subcontractorsA copy of the agreement is attached, along with Exhibit A, which is part of the agreementExhibit A clearly states that HARRIS RENOVATIONS is not liable for insufficient workThe original, signed copy of the agreement may be provided upon request, though it is not currently scanned into electronic format We did not breach our agreement with the CLIENT, nor did we walk off the jobIn fact, it was the CLIENT who breached the agreement when she refused to pay for work completedWe could no longer maintain our position as her general contractor without paymentThe CLIENT refused to pay for square feet of installed flooring and seven installed interior doorsShe claimed she would not pay for this work because the floors were not level and this was our responsibilityThe facts clearly show that the unlevel state of the house was in no way our fault or our responsibility HARRIS RENOVATIONS and the CLIENT met with [redacted] s for an estimate to level the houseThe CLIENT was very impressed with the company and their quote and wanted to hire themThey submitted their contract to HARRIS RENOVATIONS on August 18, HARRIS RENOVATIONS forwarded this contract to the CLIENT prior to signing for the CLIENT's approvalIn the contract, it clearly states that a 50% down payment is required before work can begin and that the second 50% must be paid "immediately" upon completionIt is VERY clear in the contract that they receive payment in full when the work is completedAt 7:a.mon August 18, 2017, I received a text message from the CLIENT instructing me to sign the contract, indicating that she agreed to all termsIn her complaint, the CLIENT states that "Harris requested I submit payment in full to them prior to the job being completed." This simply is not trueThe CLIENT was REQUIRED to make a 50% down paymentUpon completion of [redacted] 's first visit, the house was considered level and their work completeThe second installment was due "immediately." These were the terms of the contract to which she instructed me to signThe [redacted] s Contract is attached [redacted] did indicate to the CLIENT and to HARRIS RENOVATIONS that settling may occur and that they may need to come back and make adjustmentsHowever, it was not an option to withhold payment simply on the possibility of settlingWhen settling did occur, and the house became very unlevel again, HARRIS RENOVATIONS contacted [redacted] s and they returned for a second timeTheir follwork was very poor and did [redacted] to improve the state of the floorOf course, the CLIENT was unhappy, so HARRIS RENOVATIONS contacted [redacted] s again to have them return for a third timeIt was in this third attempt to level the floor that [redacted] s took a picture of a level section of the floor with the CLIENT in the pictureThis took place on a Sunday, when HARRIS RENOVATIONS was not on siteThe CLIENT was present, saw their work, and did not complain about anythingOnly the next day, after [redacted] s was gone, did the CLIENT complain to HARRIS RENOVATIONS that [redacted] s did not do a sufficient jobThe CLIENT demanded that we contact the president of [redacted] s and complainAt her request, we did soThe president pointed out the picture, showing the CLIENT in the level room, and he asked why she did not complain to the workers while they were on siteBecause of this photo, they held their ground that they did not need to return a fourth time to attempt any further improvements Since these incidents, the CLIENT has contacted [redacted] s directlyThey now claim that the floor is not level because we, HARRIS RENOVATIONS, did not remove the tongue and groove subfloor that was original to the houseHowever, this was NEVER stated as a necessary step in the leveling processA thorough examination of the contract with [redacted] s will clearly show that this is not stated anywhere as a prerequisite to their workThere are no communications - emails, texts, etc - discussing the removal of this flooringFurthermore, if this flooring was to be removed, then why did they perform the work once they saw that the flooring was clearly NOT removed? Why, at no point in this process, did they ever contact HARRIS RENOVATIONS and instruct us to remove this flooring before they continued their work? They have fabricated this excuse after the fact to shift the blame where it does not belong HARRIS RENOVATIONS did indicate to the CLIENT that we would ATTEMPT to level the floors to the best of our abilityHARRIS RENOVATIONS purchased equipment and worked on the processThough some progress was made, very little could be doneThough this cost us materials and labor, we charged the CLIENT nothing The CLIENT is complaining about several other subcontractors, blaming HARRIS RENOVATIONS for the "insufficient work." Primarily, the CLIENT is unfamiliar with constructionShe purchased this extremely old house with the intention of flipping it, yet she has no experience in flipping or remodelingIf she did, she would understand that quite a few of her complaints are invalid, to say the least It was the CLIENT who paid the HVAC contractor before confirming he passed inspectionHad she not breached our contract and HARRIS RENOVATIONS was still on the job, this payment would not have been made earlyFurthermore, she is complaining about the failed inspection for the furnace that is upside downHad she simply contacted the HVAC contractor, he would have explained to her that the furnace must be upside down because her unit has a counter-flow kit installedWe took the initiative to speak with him, and he is contacting the city inspector to clear up the misunderstandingThe booster cannot be connected until the electrical is complete The CLIENT complained of the drywall contractor who covered "numerous" electrical outletsIf the CLIENT understood the drywall process, she would know that all outlets are initially covered and then uncovered later to prevent improper measurementThis house contained electrical dropsIt is only to be expected that a few outlets would be missedElectricians are equipped to correct the missed outletsThe dryer vent would have been corrected by HARRIS RENOVATIONS The CLIENT complained of "damaged" doorsShe purchased primed, unfinished doors - scratches, nicks, and blemishes are to be expectedIt was not HARRIS RENOVATIONS's responsibility to repair these blemishes before being paid for the installation The CLIENT pointed out that trim needed to be added in front of the exterior doors and HARRIS RENOVATIONS "demanded" payment before this work was completedTrim work is separate from floor installationThe CLIENT states that she "advised Harris of numerous problems with the work." There were no problems with the workShe claims that HARRIS RENOVATIONS demanded payment for work that was not completeIndeed, square feet of flooring was installed and along with seven interior doorsThe work was completeFurthermore, we did not "demand" paymentWe submitted an invoice to the CLIENTShe is the one who refused to pay She claimed that HARRIS RENOVATIONS "failed" the install stair nose in two areasAgain, this was explained to her that the stair nose would come AFTER trim workWe did not fail at anything When the CLIENT breached the contract, we immediately contacted the subcontractors with whom we were under contractWe advised them that further communication and payment should be handled directly through the CLIENTAll of the subcontractors with whom we spoke agreed to this arrangementWe were not under contract with [redacted] The CLIENT can contact [redacted] at any time to have them finish the job It should be noted that the CLIENT became very hard to please once she realized the length of time and cost of her project - two factors that we could not controlThe CLIENT has never flipped a house before, and she picked a very poor house to flip Best regards, [redacted] PresidentHarris Renovations, LLC

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Assumed Answered]
Complaint: ***
I am rejecting this response because: there was never a contract written as I live out of townI spoke with the gentleman and arrived st the job sight after it was to be finishedThere was an open trench and the yard was not gradedHe had installed guttering from the downspout but at a incorrect angle, therefore it only backed upMy wife spoke with him last asking when he was going to fill in the trench and grade the yardHis early responses was broken machineryHis statement to her was that he would complete the job that week if it dried upTo complete this job, a bobcat was requiredNo relative of ours owns a backhoeWe had to *** *** to come in and close the trench, grade and seed the yard
Regards,
*** ***

Complaint: [redacted]
I am rejecting this response because:In Harris' response, they acknowledged the floors were not level and that they took it upon themselves to correct the problem to no avail. They erroneously reported in their response that [redacted] did not direct them to remove the tongue and groove flooring prior to installing the underlayment. In fact, this information was relayed to me by Harris on the day I submitted payment in full to them. Further, Harris informed me the reason given to them by [redacted] for removing the tongue and groove was because the wood would swell and raise upon getting moist, which is exactly what occured. The floors in the two rooms where the tongue and groove had not been removed, raised several inches in the center of the room.  This did not occur in the third room that was leveled in which the tongue and groove had been removed prior to the leveling taking place. When it was discovered the two floors had become several inches higher in the center, [redacted] was contacted  by Harris and returned to discover the tongue and groove had not been removed and the underlayment had already been installed over the tongue and groove. At this point, I had not had any contact with [redacted] and was unaware of their finding.At that time, I was told by Harris in a text that [redacted] had notified them the problem was in the underlayment Harris had installed.  Harris did not explain that their failure to remove the tongue and groove was the problem, I learned this later after contacting [redacted] on my own.  Also in a text, Harris explained that he would purchase jacks and fix the problem 'the experts' could not. In Harris' response, they acknowledged their attempt to level the floors were unsuccessful  However, they refused to remove the tongue and grove floor. I subsequently contacted [redacted] and was told they advised Harris that the problem was they failed to remove the tongue and groove prior to installing the underlayment as they directed them to do to avoid the swelling of the floor that ultimately occurred.  As acknowledged in Harris' response, [redacted] returned to address the settling of the floor.  However,  were unable to do so as a result of Harrs' actions.  Therefore, the floor remains uneven and the warranty, promised by Harris, has not been issued. Additionally, the sump pump has been installed, but is not opperable, allowing moisture to continue to swell the floors, which has caused some of the newly installed doors not to fully open.  With regard to the doors, Harris' response erroneously stated the doors were purchased by me.  The doors were ordered and paid for with my credit card by Harris. Additionally, they were picked up and installed by Harris. I was displeased that the doors were not returned and replaced by undamaged doors, however, Harris agreed to repair them at my request. Unfortunately, he insisted on payment for the doors prior to the repair and subsequently walked off the job without the doing the repairs and fulfilling their contract as general contractor.  With regad to the floor installation, I recently learned, in addition to the concerns addressed in my Revdex.com complaint, that the 1330 square feet of flooring was incorrectly installed pursuit to the instructions.  As Harris has filed a small claims case regarding payment of the flooring, I will address this error at that tme. I remain steadfast that flooring job was not completed satisfactorily. The flooring was not continued, in some places, to the exterior doors requiring flooring trim to be installed.  Upon my request, Harris agreed to correct this problem, but demanded payment prior to the work being completed.  When I refused payment until the agreed upon work was completed, Harris walked on the job, breaching their contract to act as general contractor, even though they were in contract with several subcontractors on the job. Further, in retaliation, Harris had the dumpster removed from my propty the following day.  The dumpster had been delivered two weeks earlier and contained very [redacted] debris. The dumpster was paid for by me at a cost of $300.00 and had to be replaced at $300.000.In essence, Harris failed to correct several projects, yet demanded payment in full each time.  On the first occasion that I held them responsible for their work, they immediately walked on the job, breaching their contract.  My request for a refund for the nearly $8,000.00 paid to them for the floor leveling remains, as I am left with an incomplete job and Harrs' refusal to comply with [redacted]'s request to correct their mistake.   I would also like damages for Harris' failure to fulfill their contract as genreal contractor.  [redacted]       
Sincerely,
[redacted]

On August 10, 2017, HARRIS RENOVATIONS, LLC signed a General Contractor Agreement with the CLIENT for the remodeling of her home. This agreement stated that the CLIENT would pay HARRIS RENOVATIONS a ten percent management fee of all subcontractors retained by HARRIS RENOVATIONS. The agreement stated...

that subcontractors would invoice HARRIS RENOVATIONS and that the CLIENT would pay HARRIS RENOVATIONS the amount of the invoice plus the ten percent fee. HARRIS RENOVATIONS would promptly pay all subcontractors upon invoicing. A general scope of work (Exhibit A) was outlined in the General Contractor Agreement. In this scope it is specifically stated that HARRIS RENOVATIONS will "manage" the work of all subcontractors but that HARRIS RENOVATIONS is not liable for insufficient work. Our primary function as general contractors is to obtain quotes and hire subcontractors at the homeowner's approval, ensure the proper flow of work is maintained, address mistakes when necessary, and maintain an efficient flow of the overall project. Nowhere is it stated or implied that we guarantee the work of subcontractors. A copy of the agreement is attached, along with Exhibit A, which is part of the agreement. Exhibit A clearly states that HARRIS RENOVATIONS is not liable for insufficient work. The original, signed copy of the agreement may be provided upon request, though it is not currently scanned into electronic format.  We did not breach our agreement with the CLIENT, nor did we walk off the job. In fact, it was the CLIENT who breached the agreement when she refused to pay for work completed. We could no longer maintain our position as her general contractor without payment. The CLIENT refused to pay for 1300 square feet of installed flooring and seven installed interior doors. She claimed she would not pay for this work because the floors were not level and this was our responsibility. The facts clearly show that the unlevel state of the house was in no way our fault or our responsibility.  1. HARRIS RENOVATIONS and the CLIENT met with [redacted]s for an estimate to level the house. The CLIENT was very impressed with the company and their quote and wanted to hire them. They submitted their contract to HARRIS RENOVATIONS on August 18, 2017. HARRIS RENOVATIONS forwarded this contract to the CLIENT prior to signing for the CLIENT's approval. In the contract, it clearly states that a 50% down payment is required before work can begin and that the second 50% must be paid "immediately" upon completion. It is VERY clear in the contract that they receive payment in full when the work is completed. At 7:32 a.m. on August 18, 2017, I received a text message from the CLIENT instructing me to sign the contract, indicating that she agreed to all terms. In her complaint, the CLIENT states that "Harris requested I submit payment in full to them prior to the job being completed." This simply is not true. The CLIENT was REQUIRED to make a 50% down payment. Upon completion of [redacted]'s first visit, the house was considered level and their work complete. The second installment was due "immediately." These were the terms of the contract to which she instructed me to sign. The [redacted]s Contract is attached.   2. [redacted] did indicate to the CLIENT and to HARRIS RENOVATIONS that settling may occur and that they may need to come back and make adjustments. However, it was not an option to withhold payment simply on the possibility of settling. When settling did occur, and the house became very unlevel again, HARRIS RENOVATIONS contacted [redacted]s and they returned for a second time. Their follow-up work was very poor and did [redacted] to improve the state of the floor. Of course, the CLIENT was unhappy, so HARRIS RENOVATIONS contacted [redacted]s again to have them return for a third time. It was in this third attempt to level the floor that [redacted]s took a picture of a level section of the floor with the CLIENT in the picture. This took place on a Sunday, when HARRIS RENOVATIONS was not on site. The CLIENT was present, saw their work, and did not complain about anything. Only the next day, after [redacted]s was gone, did the CLIENT complain to HARRIS RENOVATIONS that [redacted]s did not do a sufficient job. The CLIENT demanded that we contact the president of [redacted]s and complain. At her request, we did so. The president pointed out the picture, showing the CLIENT in the level room, and he asked why she did not complain to the workers while they were on site. Because of this photo, they held their ground that they did not need to return a fourth time to attempt any further improvements.  3. Since these incidents, the CLIENT has contacted [redacted]s directly. They now claim that the floor is not level because we, HARRIS RENOVATIONS, did not remove the tongue and groove subfloor that was original to the house. However, this was NEVER stated as a necessary step in the leveling process. A thorough examination of the contract with [redacted]s will clearly show that this is not stated anywhere as a prerequisite to their work. There are no communications - emails, texts, etc - discussing the removal of this flooring. Furthermore, if this flooring was to be removed, then why did they perform the work once they saw that the flooring was clearly NOT removed? Why, at no point in this process, did they ever contact HARRIS RENOVATIONS and instruct us to remove this flooring before they continued their work? They have fabricated this excuse after the fact to shift the blame where it does not belong.  4. HARRIS RENOVATIONS did indicate to the CLIENT that we would ATTEMPT to level the floors to the best of our ability. HARRIS RENOVATIONS purchased equipment and worked on the process. Though some progress was made, very little could be done. Though this cost us materials and labor, we charged the CLIENT nothing.   The CLIENT is complaining about several other subcontractors, blaming HARRIS RENOVATIONS for the "insufficient work." Primarily, the CLIENT is unfamiliar with construction. She purchased this extremely old house with the intention of flipping it, yet she has no experience in flipping or remodeling. If she did, she would understand that quite a few of her complaints are invalid, to say the least.  1. It was the CLIENT who paid the HVAC contractor before confirming he passed inspection. Had she not breached our contract and HARRIS RENOVATIONS was still on the job, this payment would not have been made early. Furthermore, she is complaining about the failed inspection for the furnace that is upside down. Had she simply contacted the HVAC contractor, he would have explained to her that the furnace must be upside down because her unit has a counter-flow kit installed. We took the initiative to speak with him, and he is contacting the city inspector to clear up the misunderstanding. The booster cannot be connected until the electrical is complete.  2. The CLIENT complained of the drywall contractor who covered "numerous" electrical outlets. If the CLIENT understood the drywall process, she would know that all outlets are initially covered and then uncovered later to prevent improper measurement. This house contained 120 electrical drops. It is only to be expected that a few outlets would be missed. Electricians are equipped to correct the missed outlets. The dryer vent would have been corrected by HARRIS RENOVATIONS.  3. The CLIENT complained of "damaged" doors. She purchased primed, unfinished doors - scratches, nicks, and blemishes are to be expected. It was not HARRIS RENOVATIONS's responsibility to repair these blemishes before being paid for the installation.  4. The CLIENT pointed out that trim needed to be added in front of the exterior doors and HARRIS RENOVATIONS "demanded" payment before this work was completed. Trim work is separate from floor installation. The CLIENT states that she "advised Harris of numerous problems with the work." There were no problems with the work. She claims that HARRIS RENOVATIONS demanded payment for work that was not complete. Indeed, 1300 square feet of flooring was installed and along with seven interior doors. The work was complete. Furthermore, we did not "demand" payment. We submitted an invoice to the CLIENT. She is the one who refused to pay.  5. She claimed that HARRIS RENOVATIONS "failed" the install stair nose in two areas. Again, this was explained to her that the stair nose would come AFTER trim work. We did not fail at anything.  6. When the CLIENT breached the contract, we immediately contacted the subcontractors with whom we were under contract. We advised them that further communication and payment should be handled directly through the CLIENT. All of the subcontractors with whom we spoke agreed to this arrangement. We were not under contract with [redacted]. The CLIENT can contact [redacted] at any time to have them finish the job.  It should be noted that the CLIENT became very hard to please once she realized the length of time and cost of her project - two factors that we could not control. The CLIENT has never flipped a house before, and she picked a very poor house to flip.  Best regards,  [redacted]PresidentHarris Renovations, LLC

Here is the bid for the job. There was never a mention of drains be installed but we did it anyway. We graded the yard to correct the drainage to get water away from the house. We installed a 4" PVC pipe going to the gutter at the direction of his family members as he was out of town. The pipe had...

to run in the front yard next to a large tree. We dug up tree roots for several hours in the mud. Since we did spend all the effort installing the pipe and digging thru the roots, the family members (I believe it was his nephew) said they would handle the rest.