Sign in

Check Maid Cleaning

Sharing is caring! Have something to share about Check Maid Cleaning? Use RevDex to write a review
Reviews Check Maid Cleaning

Check Maid Cleaning Reviews (3)

Review: Cleaning service was booked (second use) and they were unable to clean as the space was too large for 2 people. The owner called to confirm I wouldn't be charged. Because that was frustrating and I thought handled badly, I posted a negative review on [redacted].com. This then angered the owner who then called me and threatened me to remove the review right away and if I didn't, not only would he charge me for entire cleaning (which wasn't done) but he would also add miscellaneous charges. I found this highly unethical so did NOT remove my review and sure enough, they charged me for cleaning and additional fee (no detail of what/why).Receipt4 beds 5 baths $189.00Discount($-26.13)Referral Credit Applied: ($0)Total Cost $239.00 (adjusted)Desired Settlement: I am working with credit company to dispute charges but appreciate any help getting refund and additionally as well but think this company needs to be accountable for attempting to blackmail me. This is a national company and I want to ensure they should not do this to other people.

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by Check Maid Cleaning regarding complaint ID [redacted].

Regards,

Review: The service was found on [redacted], being rated almost 5 stars. An order was placed through their website. A confirmation e-mail was received to arrive at 8:00 am on 9/27/2013. Three people arrived to clean a one bedroom appartment 20 minutes late. When the third individual arrived she claimed they do not do organizing (was not explicitly stated on their website nor is it clear what they mean by this) and all three individuals left without touching any part of the apartment. Attempting to contact the business they were at first unresponsive. I received a call from someone later not as a call back but informing me that I have already paid for the service. The company is unwilling to refund me for $126.14Desired Settlement: $126.14 returned to my account

Review: the person cleaning pulled the shower head in my bathroom which resulted in a broken pipewater spewing through the wall of the shower and down the inside of the wall, leaking through the ceiling of the first floor family room. The drywall on the ceiling is damaged and stained and a plumber needs to come to repair the pipe as well as a painter to repair the ceiling. I called checkmaid and indicated I wanted to file a claim and they asked me to send pictures through email which I did that day. I was told I would get a call back the following day. This was March 20th. They did not call back. I called again two days later and explained I sent pictures and was waiting to hear what to do. I was told the office manager had been out of the office but it would certainly be taken care of when she returned and she would call us the following day again. we never received a call back. Today (April 1) my husband called back and the woman stated she never received any pictures, and since it was past 24 hours there was nothing she could do now. (I have the emails I sent with the pictures as proof they were sent on March 20th). I was supposed to pay 142.15 to have my whole house cleaned. they charged my credit card twice - once on 3/17/14 and once on 3/20/14, so they charged me a total of $284.30. The website indicated my whole house would be cleaned, but they only cleaned my upstairs, claiming they could only stay 2.5 hours. When I complained about this I was told that my house must be larger than normal and I would have to pay to have someone come back again to finish another day. The website says to expect three hours for a three bedroom house and that the cost includes an entire house cleaning.Desired Settlement: I would like to file a claim - the company website indicates checkmaid is bonded and insured. I would question if this is really true since they are unwilling to file a claim. I would like to be reimbursed for the cleaning(which I was double charged for) and the repairs to the pipe and drywall.

The website offers a 200% guarantee and I was not satisfied for several reasons in addition to the damage to my home.

Check fields!

Write a review of Check Maid Cleaning

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Check Maid Cleaning Rating

Overall satisfaction rating

Description: Maids & Butlers Service

Address: 633 N Boylston St # B, Los Angeles, California, United States, 90012-1568

Phone:

Show more...

Web:

capitalcarpetfurniture.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Check Maid Cleaning, but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for Check Maid Cleaning

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated