Check3scores

This is a horrible company! Their customer service is wishy-washy and would not let me cancel before the week trial was up and then would not refund the $monthly fee I called in the day before the trial was up so I should have been fine I was kept on hold for about an hour! Then their call center was closed! How convenient for them! I proceeded to email their customer service because there is NO way to cancel on their websiteThe next day I called in an their agent Javier told me it would be canceled and there should be no problem to get a refund and that someone would be in touch with me via email or by phone within the next few days! Heard nothing so I again emailed and called in, this time I spoke to Jason, supposedly a shift/floor lead- completely rude and unhelpful! He tells me that because its canceled and inactive there is nothing he can do, and no refund to be had! He also tells me that there is no way a call shouldn't be picked up in 5-ish min However, as I went to fill out their survey after the call the first question is "Did the agent help with the reason you called in?" I answered "no" I was supposed to be transferred to another agent- currently on hold again for 30+ min now!!!! Such s [redacted] customer service! Train your people better so you all are unified in what you say! Make your website more user friendly if they do need to cancel or adjust things! Completely disappointed! Highly DO NOT RECOMMEND!!!

I spoke with nicohle I told I want cancellation of the credit monitoring she told me is free until March I told her I didn't want reason I have fibromyalgia I have memories issues forget alotI can't to please cancelI thought she didWhen I went to withdrawal my bank account money I see I barely have money in my debit card to pay my personal bills I'm homeless I live in a car and very sick with chronic fatigue and painFibromyalgia has been affected my memoryNicohle didn't cancel my membership I was charged I ask them to reimbursed my money I was told noPlease help me get my Little money back that meant alot for me because I can't work waiting for SSIHave no family to help me The business isCheck3scores.com. 

I have been charged for their services even though I did not sign up for themI believe someone has gotten my information and I have contacted my bank, which is researching this I called to get a refund and for them to cancel the servicesI was told they could not refund me, but would cancel the serviceWhen I asked to speak to someone higher than a representative, I was told I was speaking with a team supervisorWhen I asked to speak with a manager, I was told they could not transfer me to anyone higher upWhen I asked about an email, they said there was nothing they could provide for me I explained I did not sign up for this, even that the email address used is one I no longer use and that's why I would have never received any emails about me signing up for it or being billed for itThey continued to insist that I gave them the information and I should have seen the emails telling me I was going to be charged and should have called prior to those daysThat they could

Month after month I continue to have this charge come out of my accountI have continuously tried contacting the company with the provided phone number to cancel only to be informed I have no account with themYet, they continue to deduct the funds from my checking accountI am requesting to be removed from the company and to be reimbursed the funds that was removed this time and if possible the last months prior in which I have tried to contact them to no avail 12/13/ 3SCORES ###-###-#### Location: [redacted] , NV Purchase Date: 12/13/ Category: Service Providers (Pending) -$$

I checked my credit through this site and automatically canceled my account in Jan My card was desiWell all of a sudden on Feb there is a charge from them in the amoun of $39.90, then the very next day I had another charge for the same amount of$39.90,”.So for a total of $I have contacted this company twice and both times they they give wrong dates that the amount of suppose to be taken from my account that had beef cancelled which I do that automatically, there should be no account anyways since my card was denied on Jan Both people that I spoke to told me that they then charged my card on Jan the amount of $and then again on February or 18th another $I tried to explain to them that so should not had been charged any thing at all and those were not the dates they charged me at allI have my bank papers showing that on Jan 16,my account was charged $at which time they are saying

Free trial suppose to be until 07/13/They have tried to charge my debit card and all phone numbers to call and cancel service have been disconnected

I discovered a charge on my bank stmt with the phone number I called and they said I had requested a credit reportthe site says I have to cxl within days Apparently I didn't I explained I am 74, live on social security and have dollars in my checking account to last the rest of the month It is the 10th today Could they please refund it I made a mistake; I forgot, my memory isn't good She said I commited to pay and I passed the test to show the account is mine and they don't refund I asked to talk to a supervisor She said she is one She just kept reiterating they don't refund I was on the verge of tears and told her I hope her company enjoys my It felt like a scam I could not place my review There isn't an access for me to write a review Only read them I did peruse the site and discovered there are three choices and payments amounts Only the highest cost is shown as committing to after seven days I think they should have a

I called into customer service on 3/6/18, days after starting a day trail on 3/1/for $I stated I wanted to cancel my account before the day trail ended on 3/8/ There was a bit of a comp barrier with the agent, but I confirmed multiple times that I wanted my account closed on 3/6/18, and was told that would happen I then noticed a pending charge around $on 3/9/18, and when I called and explained the situation they were rude and told me that the agents notes stated that I simply called on 3/6/to get benefit information and I stated I wanted to continue with the service (which is not true) I asked to speak with senior management and they stated they could not transfer me to anyone and that they could not issue a refund I explained that since the call was recorded and is logged, they can go back listen to it and determine the exact words of myself and the agent, but they continued to act like nothing could be done

I did a day trial, and the instructions were not clear on how to cancel I thought I cancelled the service, and apparently I had not I never used the service, and was charged $ When I called after being billed, the operator refused refund me the money, and also refused to transfer me to a supervisor

I enrolled in January, with Check3Scores.com when a message on my mobile phone let me know that if I allowed them to run a credit check for me for $1, I would receive a $Amazon gift card I then called Customer service on 1/23/and spoke with Juan, who I asked to cancel my account Juan said he would cancel the account, and send an email message with a confirmation code I never receive this email Then, on my credit card statement in 2/2018, there was a charge of $ I disputed this charge On 2/16/2018, I received an email message asking me to confirm my email address

This both a billing and customer service issue. I am being charged $39.30 after a 7 day trial, when I called to cancel on the 7th day,Saturday, no one answered the phone. Called again Monday talked to Tamarah Peterson and she would stop the charge or refund the 39.90. I also sent 2 emails, Tamaray told me the emails won't cancel a service. voices were raised and she would not let me talk to her supervisor . I strongly recommend that people not use this service it seems like a scam.not

Business refuses to issue a refund despite contacting them multiple times before the payment went throughBusiness does not have an efficient way to cancel membership once started, luring customers into a membership that you cannot easily exitI contacted the business and told them I’ll file with Revdex.comStill waiting to hear back from business about refund, but after researching online they rarely call back

paid for a credit reportdidnt authorized any further billingcompany proceeded to charge for monthscalled to get my money back since I never used the servicewas treated rudely on the phonerefund me my moneyall of it

Avoid this service As noted by the other complaints, they will say you can use the service for a trial but what they don't say is that after the day trial (which isn't advertised properly) you will immediately be charged $

I used my card in March to do a one time credit checkThis company enrolled me somehow into a direct withdrawal monthly for $I called them to cancel the end of JulyI also wanted a refund, I had not used the service but that one timeThey refused even to let me talk to the supervisorThey even charged me another billing cycle anyways I talked to themTheir advertising is obviously misleading and they stole from me

I spoke with nicohle I told I want cancellation of the credit monitoring she told me is free until March I told her I didn't want reason I have fibromyalgia I have memories issues forget alotI can't to please cancelI thought she didWhen I went to withdrawal my bank account money I see I barely have money in my debit card to pay my personal bills
I'm homeless I live in a car and very sick with chronic fatigue and painFibromyalgia has been affected my memoryNicohle didn't cancel my membership I was charged I ask them to reimbursed my money I was told noPlease help me get my Little money back that meant alot for me because I can't work waiting for SSIHave no family to help me
The business isCheck3scores.com. 

I noticed a charge on my bank account today so I called the company with the information providedThey explained to me what they are and what they do, I explained to him that I did not sign up for service for credit reports and he said “I’m not going to blame you just yet” he then verified some of the information such as my email, which was wrong and my IP address said Chicago (which I’ve never been) he said I could open a fraud case to get my money back but I had to look at my report firstSo I didI called back to get the money refunded and they’re bqsically calling me a liarThey refuse to return my money and they weren’t helpful at allI want my $refunded to my account so I can close it out and get a new debit cardMost insulting company I’ve ever dealt with

I had attempted to get my credit report and where I was having trouble with my card going thru I called in and a representative helped me sign up for the day trial membership for $and then after I got off the phone with them I got a text my card was charged a full for the highest package they hadNow they're trying to tell me that I had multiple accounts with them when I know for a fact I've never even used this sight I don't even know my credit report

I was charged for their credit monitoring serviceI've called three times and have been told that my refund has been approved and that I would see it in "a day or two"It's now been over a month and I still haven't received the refund!

I called into customer service on 3/6/18, days after starting a day trail on 3/1/for $I stated I wanted to cancel my account before the day trail ended on 3/8/ There was a bit of a comp barrier with the agent, but I confirmed multiple times that I wanted my account closed on 3/6/18, and was told that would happen I then noticed a pending charge around $on 3/9/18, and when I called and explained the situation they were rude and told me that the agents notes stated that I simply called on 3/6/to get benefit information and I stated I wanted to continue with the service (which is not true) I asked to speak with senior management and they stated they could not transfer me to anyone and that they could not issue a refund I explained that since the call was recorded and is logged, they can go back listen to it and determine the exact words of myself and the agent, but they continued to act like nothing could be done