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CheckFree - Now A Part of Fiserv

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CheckFree - Now A Part of Fiserv Reviews (1)

This company is the company contracted out by [redacted] to handle a debit card that is issued under the logo "ICE." Under the terms of the card, a customer can use the card as a credit card and pay no fees. For the past three days I have been decline at various businesses. The Decline on my account online stated this: What is this: (Declined: CNP not allowed for MCC) I learned from a customer service person that there were issues in the system and customers had to use ATM services which are fee based and the highest fee or use the card as a Debit. I refuse to. I believe this is a scam that was generated by the IT system to generate more money in a short span of time for this service corporation. I have logged complaints through the state of [redacted] and through the FDIC. I did this after the customer service people demanded to know the credit card number so that I could be charged $1.50. This is deceptive and unethical business practices. I have contacted the bank. I have not been able to use my [redacted] as a Credit card for 72 hours. I was told that the system is requiring a PIN to be used. I would not give a young man my card number yesterday so he cut me off the phone. If this Bank is not allowing Credit card transactions with this card, all fees by debit need to be reimbursed. I will not use this card as a debit. I can not afford to spend $2 for all transactions. If this has occurred you have an obligation to inform all customers. I need access to my money and I will not pay to speak with an operator. I need this problem corrected. NOW!

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Description: Bill Paying Service

Address: 15 Sterling Drive , Wallingford, CT, 06492


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