Purchased a vehicle on March 2016, before closing noticed the cargo security shade was missing and was told it will be replacedFollowed up on March 2016,March and April Have not heard from them sinceAfter paying Thousands of dollars I guess you have to contact them thousands of times to get a problem resolvedWe should have stayed with another dealership where we in the past purchased vehicles and received courtesy call several times from themWe took a chance with this dealership and never received any courtesy callsThere was no problem in cashing the check instead of using a trade inGot our money alright, forgot the customer careContacted them again today its going on house now and still haven't heard anything other than we'll get back to you
I just want to give credit where it is do, TJ His the best salesman, very pleasant, keep a smile on his face, great sense of humor, made it so easy to purchase a car, he is a great Asset to the company I give him A+
I financed a used 2013 Dodge Dart from Fletcher Dodge on April 7th, 2016. Four days later on April 11, 2016 I had to bring my car to service because of a loud humming noise that happened when I accelerated at a certain speed. After the salesman TJ had guaranteed that my car had been looked at before I drove it off the lot. The service told me that they put new tires on and fixed the vibrations as well. I later found out that Fletcher don't provide tires. On April 27, 2016 my car was brought to service AGAIN for vibration when driving, front end was sitting low, and steering wheel was wobbling. Service than said that they completed a balance and rotation of the tires, put two new sets of front struts on because they found that they were leaking, and did a front end alignment. I thought everything was fine afterwards but I had to take it right back to service on April 29, 2016. My car had sensors on saying to check engine and ABS light was flashing, there was a loud scraping noise when I accelerated. I called TJ and told him that im tired of bringing the car to the shop and either Fletcher fix the car correctly or give me a different car. He said that he was going to do everything he could to fix the problem. The manager of the service team gave me a gift card to a steakhouse hoping that his team had fixed the problem, which they replaced the right front wheel sensor and right front hub bearing faulty. The service kept my car for about a week. I got it back and continued to have vibrations when I went above 60 mph. I called TJ once again and this time the manager over the used car department called me letting me know how sorry he was to hear about what the car has been putting me through and asked for me to bring it in to be looked at by him and the service manager. I did and I waited not even 20 minutes in the lobby for him to come back in only to tell me that he and two other men drove the car three times and couldn't find anything wrong with it and he can't give me another car, I left with the car still having vibrations. Took it to Landers and they told me that I would have to pay out of pocket to get my car looked at or go to the dealership that sold the car to me. Due to family problems and work, I waited to 3 months to bring the car back to Fletcher. Now im having a burning smell coming from my car, the vibrations are still there, my front end is back low and my belly pan underneath the car has fell. I took it back August 16, 2016 to have them look at it. Not even an hour before I was told that there's nothing wrong with my car. I have warranties on the car and I had to call around to see what warranties actually worked as well. Turns out I don't have three warranties. Tj, the salesman lied about the whole car and everything. I really regret buying a car from these people. How hard is it to fix the damn car?
Weldon Heating & A/C was a referral from a neighbor when I moved to Marietta, GA four years ago. Since those 4 years I have also referred them to new neighbors moving in my area. We have all been very pleased with their services. They always call about 30 minutes before arrival, they are courteous and their work is excellent. I appreciate getting emails from them reminding me of the spring and winter checkups. I've never had any issues and I have been happy with their heating and a/c services. I trust them. Really great people.
Purchased a vehicle on March 2016, before closing noticed the cargo security shade was missing and was told it will be replacedFollowed up on March 2016,March and April Have not heard from them sinceAfter paying Thousands of dollars I guess you have to contact them thousands of times to get a problem resolvedWe should have stayed with another dealership where we in the past purchased vehicles and received courtesy call several times from themWe took a chance with this dealership and never received any courtesy callsThere was no problem in cashing the check instead of using a trade inGot our money alright, forgot the customer careContacted them again today its going on house now and still haven't heard anything other than we'll get back to you
I just want to give credit where it is do, TJ His the best salesman, very pleasant, keep a smile on his face, great sense of humor, made it so easy to purchase a car, he is a great Asset to the company I give him A+
I financed a used 2013 Dodge Dart from Fletcher Dodge on April 7th, 2016. Four days later on April 11, 2016 I had to bring my car to service because of a loud humming noise that happened when I accelerated at a certain speed. After the salesman TJ had guaranteed that my car had been looked at before I drove it off the lot. The service told me that they put new tires on and fixed the vibrations as well. I later found out that Fletcher don't provide tires. On April 27, 2016 my car was brought to service AGAIN for vibration when driving, front end was sitting low, and steering wheel was wobbling. Service than said that they completed a balance and rotation of the tires, put two new sets of front struts on because they found that they were leaking, and did a front end alignment. I thought everything was fine afterwards but I had to take it right back to service on April 29, 2016. My car had sensors on saying to check engine and ABS light was flashing, there was a loud scraping noise when I accelerated. I called TJ and told him that im tired of bringing the car to the shop and either Fletcher fix the car correctly or give me a different car. He said that he was going to do everything he could to fix the problem. The manager of the service team gave me a gift card to a steakhouse hoping that his team had fixed the problem, which they replaced the right front wheel sensor and right front hub bearing faulty. The service kept my car for about a week. I got it back and continued to have vibrations when I went above 60 mph. I called TJ once again and this time the manager over the used car department called me letting me know how sorry he was to hear about what the car has been putting me through and asked for me to bring it in to be looked at by him and the service manager. I did and I waited not even 20 minutes in the lobby for him to come back in only to tell me that he and two other men drove the car three times and couldn't find anything wrong with it and he can't give me another car, I left with the car still having vibrations. Took it to Landers and they told me that I would have to pay out of pocket to get my car looked at or go to the dealership that sold the car to me. Due to family problems and work, I waited to 3 months to bring the car back to Fletcher. Now im having a burning smell coming from my car, the vibrations are still there, my front end is back low and my belly pan underneath the car has fell. I took it back August 16, 2016 to have them look at it. Not even an hour before I was told that there's nothing wrong with my car. I have warranties on the car and I had to call around to see what warranties actually worked as well. Turns out I don't have three warranties. Tj, the salesman lied about the whole car and everything. I really regret buying a car from these people. How hard is it to fix the damn car?
Weldon Heating & A/C was a referral from a neighbor when I moved to Marietta, GA four years ago. Since those 4 years I have also referred them to new neighbors moving in my area. We have all been very pleased with their services. They always call about 30 minutes before arrival, they are courteous and their work is excellent. I appreciate getting emails from them reminding me of the spring and winter checkups. I've never had any issues and I have been happy with their heating and a/c services. I trust them. Really great people.