Cheekwood Botanical Garden and Museum of Art

Was sold a partial item at full price, rushed though sale to be unable to notice it and then didn't notice until several hours away Went to see Dressing Downton and my husband bought me a pair of earrings at the gift shopWhen we paid for them, the cashier checked the box, shook it and frowned, then hurried up the transaction Paid via debit card, 9/9/ The item we bought was a earring and necklace set, but the necklace was missingWhen we discovered it, we were over an hour away (we live a little over hours from Cheekwood) and coming back before it closed was not an option It was obvious the cashier knew something was missing...a close look at the box (which wasn't done, because one place that you think should be above board is a museum gift shop) and just looking at the back (which the cashier DID do) showed it was a setInstead of telling us that the item was incomplete and giving us a chance to change or choose to get a different item, she choose to charge us ful

Was sold a partial item at full price, rushed though sale to be unable to notice it and then didn't notice until several hours away
Went to see Dressing Downton and my husband bought me a pair of earrings at the gift shopWhen we paid for them, the cashier checked the box, shook it and frowned, then hurried up the transaction Paid via debit card, 9/9/
The item we bought was a earring and necklace set, but the necklace was missingWhen we discovered it, we were over an hour away (we live a little over hours from Cheekwood) and coming back before it closed was not an option
It was obvious the cashier knew something was missing...a close look at the box (which wasn't done, because one place that you think should be above board is a museum gift shop) and just looking at the back (which the cashier DID do) showed it was a setInstead of telling us that the item was incomplete and giving us a chance to change or choose to get a different item, she choose to charge us ful