Chelm - tex for Decorating

Dear Sirs:My office had received an email complaint from [redacted] a few weeks ago Her complaint that the show was so loud that she had to leave is a completely new one to us FIDDLER ON THE ROOF has been playing at the Broadway Theatre for a year now without sound complaints It is a traditional Broadway musical, without extreme amplification such as what is being described My assistant invited her to return to see the show, but the offer was declined Her emails do not indicate in what locations [redacted] was seated Although I am not aware of anyplace in the theatre where a sound problem such as the one explained exists, I would like to know where she sat so we can look into this a bit more thoroughly Thank you! Mary B [redacted] Theatre Operations DirectorThe Shubert Organization [redacted] ** [redacted]

We apologize for any inconvenience and therefore will process as refund of $ The refund will be processed to the credit card used to make the purchase in the next business days.Thank you.*** ***

Revdex.com:
I have reviewed the response made by the business in
reference to complaint ID ***, and find that this resolution is satisfactory to me If the credit posts within days as promised by the business, this will be satisfactory to mePlease do not close the case until I actually receive the refundThank you.Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I read the company's 12/**/responsePlease note that I have requested a refund directly with the company times, only to have it denied on 12/**/Requesting a refund through the Revdex.com would be another time, and I still do not have a refundIt is true that I declined to come back to a musical that I stated was too loud to sit through: the suggestion is unacceptable and is an absurd resolutionThe company has been asked times to process a refund and chose not toAs a result of their denial, the matter will be heard in courtThe Revdex.com can close the case.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear Sirs:My office had received an email complaint from [redacted] a few weeks ago.  Her complaint that the show was so loud that she had to leave is a completely new one to us.  FIDDLER ON THE ROOF has been playing at the Broadway Theatre for a year now without sound complaints. ...

It is a traditional Broadway musical, without extreme amplification such as what is being described.  My assistant invited her to return to see the show, but the offer was declined.  Her emails do not indicate in what locations [redacted] was seated.  Although I am not aware of anyplace in the theatre where a sound problem such as the one explained exists, I would like to know where she sat so we can look into this a bit more thoroughly.  Thank you! Mary B[redacted]Theatre Operations DirectorThe Shubert Organization[redacted]
[redacted]  [redacted]
[redacted]