Chelsea Clothing and Gifts

I have been waiting for days to get a return mailing label from CHELSEA GIFTS in Shrewsbury, NJThe item sold to me is damaged/defectiveMultiple emails keep saying next email sent will have my labelCalled the store...no one sent the labelTried calling another Chelsea Store in Doylestown, PA to see if they might be able to helpTheir phone number is NOT IN SERVICE...sounds like a SCAM BUSINESSBuyers Beware