I received the wrong size life jacket I called customer service to see if I ordered wrong or was I sent the wrong item [redacted] told me that they sent the wrong one and I would have the correct one in the next daysGreat customer service
Misleading sizes on life jackets. I ordered a man's large and received a man's small life jacket. The sizes are mislabeled. I contacted customer service and they side that I could return the $109.00 life jacket only if I paid for the shipping. If the product is not want as advertised online, why should a customer have to pay for the exchange or return of that product. Poor customer service and company. When I complained about the service and the so called policy. I informed them that I was going to share my experience with the public. With 2 hours, my email address was shared with with a hacker site that sends out fake emails to hundreds of corporate emails addresses within a period of time. Like a virus. Be the tech engineer that I am, I traced the source back to Overton's IP addresses. Do not do business with this company! They are certainly a bad company to do business with.
I received the wrong size life jacket . I called customer service to see if I ordered wrong or was I sent the wrong item. [redacted] told me that they sent the wrong one and I would have the correct one in the next 3 days. Great customer service.
I received the wrong size life jacket I called customer service to see if I ordered wrong or was I sent the wrong item [redacted] told me that they sent the wrong one and I would have the correct one in the next daysGreat customer service
Misleading sizes on life jackets. I ordered a man's large and received a man's small life jacket. The sizes are mislabeled. I contacted customer service and they side that I could return the $109.00 life jacket only if I paid for the shipping. If the product is not want as advertised online, why should a customer have to pay for the exchange or return of that product. Poor customer service and company. When I complained about the service and the so called policy. I informed them that I was going to share my experience with the public. With 2 hours, my email address was shared with with a hacker site that sends out fake emails to hundreds of corporate emails addresses within a period of time. Like a virus. Be the tech engineer that I am, I traced the source back to Overton's IP addresses. Do not do business with this company! They are certainly a bad company to do business with.
I received the wrong size life jacket . I called customer service to see if I ordered wrong or was I sent the wrong item. [redacted] told me that they sent the wrong one and I would have the correct one in the next 3 days. Great customer service.