Complaint: [redacted] I am rejecting this response because:Below is a copy of Cowboy Maloney's Electric City's mirror-plus pricing policy Their policy is false, because they are not standing behind it This is clearly a advertisement on their part It states that they will not be undersold by any of their competitors Walmart is one of their competitors It states I will never pay more on an identical merchandise carried by the competitor The TV they stock is identical to the one that Walmart has They were called and asked if they match Black Friday sales They say they do match if it is the same model, and it was the same Their misleading mirror-plus policy is not a Walmart issue It is a Cowboy Maloney issue If you can't stand behind you policy then you need to change it.Cowboy Maloney's Electric City Mirror-Plus Pricing We at Cowboy Maloney's Electric City strive to always offer the lowest price on any merchandise we sell in all markets we serveYou will never pay more on identical merchandise carried at any of our competitorsWe call this concept Mirror-Plus Pricing and guarantee we will never be undersoldPlus, every product you stand in front of, we stand behindLowest prices and outstanding service is Mirror-Plus Pricing for you, our valued guest Regards, [redacted]
OUR MIRROR PLUS PRICING DOES NOT APPLY TO LIMITED QUANTIES,SPEACIAL PRICED ITEMS,DOOR BUSTERS OR ONE OF A KIND ITEMS----CUSTMER NEEDS TO CONTACT WALMART TO SEE IF THEY HAVE ANY OF THOSE TV'S AT THAT PRICE ---WE WILL HAVE NO FURTHER COMMENT ON THIS ISSUE---REALLY ENCOURAGE CUSTOMER TO SPEAK WITH WALMART---THERE IS SOME REASON THEY WERE SELLING THAT ITEM AT THAT PRICE AND WE HAVE NO KNOWLEGE OF THAT
I have been without a stove since last year in early October I have contacted [redacted] or any manager who would talk to me at cowboy Maloney over several times Last time I talk to [redacted] was in March, she told me that she could not make that call whether I get a new stove or not, and that it is whirlpool who has to make that decisionWhirlpool has put at least parts on, and stove still not workingI still have year store warranty on stove from Cowboy Maloney
Complaint: [redacted] I am rejecting this response because: Cowboy Maloney has said they are contacting Samsung for weeks nowThey should have never delivered a damaged productNot acceptable Regards, [redacted]
FIVE YEAR WARRANTY BECOMES EFFECTIVE AFTER THE FIRST YEAR--FIRST YEAR IS COVERED BY MANUFACTURER AS PREVIOUSLY STATED---WHIRLPOOL----WILL INVESTIGATE FURTHER WITH WHIRPOOL-----IT IS THEIR DECESION---
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
PLEASE CONTACT STORE MANAGER IN COLUMBUS---HER NAME IS ***-----THE PRODUCT IS COVERED UNDER MAUFACTURER WARRANTY FOR THE FIRST YEAR--PARTS AND LABOR----IF THE MANUFACTURER CANNOT FIND SERVICE THEY ARE OBLIGATED TO REPLACE THE PRODUCT
WE REPLACED THE UNIT
Complaint: [redacted] I am rejecting this response because:Below is a copy of Cowboy Maloney's Electric City's mirror-plus pricing policy Their policy is false, because they are not standing behind it This is clearly a advertisement on their part It states that they will not be undersold by any of their competitors Walmart is one of their competitors It states I will never pay more on an identical merchandise carried by the competitor The TV they stock is identical to the one that Walmart has They were called and asked if they match Black Friday sales They say they do match if it is the same model, and it was the same Their misleading mirror-plus policy is not a Walmart issue It is a Cowboy Maloney issue If you can't stand behind you policy then you need to change it.Cowboy Maloney's Electric City Mirror-Plus Pricing We at Cowboy Maloney's Electric City strive to always offer the lowest price on any merchandise we sell in all markets we serveYou will never pay more on identical merchandise carried at any of our competitorsWe call this concept Mirror-Plus Pricing and guarantee we will never be undersoldPlus, every product you stand in front of, we stand behindLowest prices and outstanding service is Mirror-Plus Pricing for you, our valued guest Regards, [redacted]
OUR MIRROR PLUS PRICING DOES NOT APPLY TO LIMITED QUANTIES,SPEACIAL PRICED ITEMS,DOOR BUSTERS OR ONE OF A KIND ITEMS----CUSTMER NEEDS TO CONTACT WALMART TO SEE IF THEY HAVE ANY OF THOSE TV'S AT THAT PRICE ---WE WILL HAVE NO FURTHER COMMENT ON THIS ISSUE---REALLY ENCOURAGE CUSTOMER TO SPEAK WITH WALMART---THERE IS SOME REASON THEY WERE SELLING THAT ITEM AT THAT PRICE AND WE HAVE NO KNOWLEGE OF THAT
I have been without a stove since last year in early October I have contacted [redacted] or any manager who would talk to me at cowboy Maloney over several times Last time I talk to [redacted] was in March, she told me that she could not make that call whether I get a new stove or not, and that it is whirlpool who has to make that decisionWhirlpool has put at least parts on, and stove still not workingI still have year store warranty on stove from Cowboy Maloney
Complaint: [redacted] I am rejecting this response because: Cowboy Maloney has said they are contacting Samsung for weeks nowThey should have never delivered a damaged productNot acceptable Regards, [redacted]
FIVE YEAR WARRANTY BECOMES EFFECTIVE AFTER THE FIRST YEAR--FIRST YEAR IS COVERED BY MANUFACTURER AS PREVIOUSLY STATED---WHIRLPOOL----WILL INVESTIGATE FURTHER WITH WHIRPOOL-----IT IS THEIR DECESION---
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
THIS IS A WALMART ISSUE SINCE WE NEVER ADVERTISED THE ITEM--SUGGEST CUSTOMER CONTACT WALMART AND REQUEST THE DESIRED ITEM AT THE DESIRED PRICE
PLEASE CONTACT STORE MANAGER IN COLUMBUS---HER NAME IS ***-----THE PRODUCT IS COVERED UNDER MAUFACTURER WARRANTY FOR THE FIRST YEAR--PARTS AND LABOR----IF THE MANUFACTURER CANNOT FIND SERVICE THEY ARE OBLIGATED TO REPLACE THE PRODUCT