CHESAPEAKE ENERGY CORPORATION

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my dispute Please enter your reason(s) for rejecting the business response belowThis is unacceptableIt is the same old story month after month; year after yearI have yet to even be informed what those royalties amount tooThat of course was another commitment by Chesapeake not keptReceiving word of broken commitments could have also be made by phone vsa message through the Revdex.comRegards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my dispute [redacted] committed Chesapeake to issue a check by the end of November for past royalties for Independence Ave, and to look into seeing a new lease should be issue for [redacted] This was a good response, and I appreciate Chesapeake's quick actionHowever, I have been promised results by Chesapeake employees for over years with no resultsI do not consider this complaint closed until I receive a check for owed royalties, proof I will receive any due future royalties on schedule, and confirmation on my lease status for my property on [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my dispute. Please keep it open until the issue is resolved. Regards, [redacted]

Our company has been in contact with the mineral owner and trying to resolve their issues. Please let us know if there is anything else needed from Chesapeake. ***

*** *** has been so helpful and yes he did call and say we would be getting Our royalty monies soon but I would rather this issue "resolved" not be considered until we do. Can we keep it open until we get our first retro check ? Thank Revdex.com and you ***

***,
My husband *** finally decided to write to the Revdex.com re CHP's problem
is getting us our royalities started on Hilltop road in Fort
Worth. There is absolutely no way we have failed in our response to get
you everything you need on this property which we bought last year in
september in foreclosure in Tarrant county. ***,
***, can you please speak to this person and ensure him we have
done everything we needed to do, i.e., get you the needed documents to
show we own the property. The
different answers we are getting are kind of ridiculous, But please
know I appreciate all of you looking into this. We will get back to the
Revdex.com with our response

We tried for November and wasn't able so the goal is for the end of DecemberFeel free to leave the case open until the end of next month as I won't have any other information to provide until thenHe is more than welcome to contact me directly in the meantime

To follow-up to the recent email response from the complainant.  Our Chesapeake Landman, [redacted], spoke with Ms. [redacted] earlier today and explained what the issue was.  The matter seems to be resolved at this time.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and...

have determined that this does not resolve my dispute[redacted] committed Chesapeake to issue a check by the end of November for past royalties for Independence Ave, and to look into seeing a new lease should be issue for [redacted] This was a good response, and I appreciate Chesapeake's quick action. However, I have been promised results by Chesapeake employees for over 2 years with no results. I do not consider this complaint closed until I receive a check for owed royalties, proof I will receive any due future royalties on schedule, and confirmation on my lease status for my property on [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my dispute.
Please keep it open until the issue is resolved.
Regards,
[redacted]

There are couple inquiries that our Contact Center was researching for Mr. [redacted] and will get back with him as soon as they find that information.  Mr. [redacted] can follow up with his recent Chesapeake contact at [redacted]
Revdex.com[redacted]
[redacted]
[redacted]
[redacted]
This letter is in regards to your complaint submitted on 10/6/2015 against CHESAPEAKE ENERGY CORPORATION and assigned complaint ID [redacted]
The business response is either below or attached. You have 8 calendar days to submit your response back to the Revdex.com. If no response is received, we will assume that your complaint has been resolved.
The text of your dispute may be publicly posted on the Revdex.com website (Revdex.com reserves the right to not post in accordance with Revdex.com policy). Please do not include any personally identifiable information in describing the nature of your complaint. By submitting your complaint, you are representing that it is a truthful account of your experience with the business. Revdex.com may redact your complaint to protect privacy rights and to remove inappropriate language.
If you have any questions, please contact us at [redacted] between 9:00 a.m. and 4:00 p.m. or by email at [redacted]
Regards,
[redacted]
Dispute Resolution, Ad Review
[redacted]
 
MESSAGE FROM BUSINESS:We were trying to meet the cutoff for November and it will be close to meet that deadline.  I have been advised that if we do not meet the November cutoff then his royalty payment will be processed in December. Please let me know if you or the customer needs any additional information.  [redacted] Government Relations – Central Texas Business Unit

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below. This is unacceptable. It is the same old story month after month; year after year. I have yet to even be informed what those royalties amount too. That of course was another commitment by Chesapeake not kept. Receiving word of broken commitments could have also be made by phone vs. a message through the Revdex.com. Regards,
[redacted]

Mrs. [redacted],   The Division Order paperwork that you received is normal, and the date you see is probably the date the division order was generated. As I have stated before you are set up to receive your check as soon as the next round is issued. I have even seen DO's correspondence with accounting. If you would like I can try to go over the division order with you on Monday, and I will also get DO to send me an email confirming that your in pay. Once I get this email I will forward it on to you. Sorry for any confusion this document has caused.   Thank you, [redacted]