Chesterfield Transmissions, Inc Reviews (1)
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Chesterfield Transmissions, Inc Rating
Description: Transmissions - Automobile, Auto Repair & Service, Automotive Transmission Repair (NAICS: 811113)
Address: 11530 Hull Street Road, Midlothian, Virginia, United States, 23112
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www.chesterfieldtransmissions.com
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These guys rebuilt my transmission and it failed after 10K miles (covered under their 2 year/25K mile warranty). I inquired as to what brand torque converter they used. The owner stated they used [redacted] torque converters. [redacted] is the least expensive torque converter on the market and they have a horrible reputation. Most shops don't use [redacted] torque converters for that reason. After rebuilding it again, I noticed that there was a chugging that was not there prior to either rebuild. After bringing it back, they insisted the problem was in the engine and not the transmission. After having a different shop thoroughly go over the engine and repair what problems they found, the chugging remained. I brought it back to Chesterfield Transmission again and they still insisted the problem was not in the transmission. I continued to drive the car hoping the transmission would completely fail within the warranty, but it didn't. It finally did fail after 30K miles on the second rebuild; outside the coverage of their warranty. So, $2,500 for 42K miles of transmission. I contacted them to ask if it would be covered seeing as I did bring it back stating that there was something wrong with the tranny during the warranty period and they couldn't give me a straight answer and went so far as to tell me that I was giving THEM an attitude!!! I will NEVER bring anything to these amateurs again and highly recommend anyone else from using this shop for ANY reason.