Chestnut Crossing Apartments

Re[redacted]ID No.: [redacted] Our File No.: [redacted] Dear Sir or Madam:January 29, 2016 My office represents the interests of the landlord with regard to the above entitled complaint.For your reference and information, I have enclosed a copy of a letter delivered to the landlord signed by Mr....

[redacted] and dated January 25, 2016, referencing a number of complaints with regard to his apartment, and indicating that he will not pay his rent until he feels these matters are resolved.I will briefly address each and every one of his complaints as follows;1. The vent in the bathroom; the vent within the bathroom does vent the room to the roof of the building. It has been explained to the tenant that the vent within the premises is not a circulating fan-type vent and the tenant was instructed that it is operating correctly. With regard to any mold, the same was inspected by a cleaning company and a small amount of mildew was found in areas of the shower. This mildew results from hot showers and the bathroom must be cleaned on a regular basis to avoid any build-up of mildew.2. The mold behind the toilet on the floor; an inspection was done at the premises and there was a large amount of dust build-up on the floor behind the toilet. Once again,any mildew in that area was attributed to the tenant's failure to clean the area on a regular basis.3. Fumes entering into the apartment through the bathroom; maintenance inspected the vent and the vent at issue opens on the rooftop of the building, and if in fact the tenant is smelling any type of fumes, then it is not coming from the vent.4. The space under his door; the same was inspected and an explanation was provided to the tenant that based upon expansion and contraction, the door could not be adjusted to be any tighter than it is. An offer was made to put additional weatherstrips on the bottom of the door, but they could do nothing that would compromisethe structure of the door and prevent it from being properly locked and unlocked.5. Complaint of noise from apartment 609; the management has discussed any noise issues with the individuals residing in apartment 609. The residents of that apartment Your Needs. Your Rights. Your Life.were very apologetic and cooperative and indicated that the problem would not occur in the future.6. Elevator out of date on its inspection; the elevator is up to date with all inspections.City Codes does not always provide stickers or display the dates of the inspection on the interior of the elevator cab. The landlord offered to provide Mr. [redacted] the phone number for the city so as to allow him to verify the inspections are up to date and complete himself if he so desired. The elevator is serviced on a regular basis and there are no issues with the elevator.7. Fire alarm issues; the fire alarm that Mr. [redacted] is speaking of is monitored by the fire department. The landlord is unable to disconnect or disable any type of fire alarm monitoring system as it exists for the safety of all residents of the building, including Mr. [redacted].8. Bathroom ceiling issues; a work order for the bathroom ceiling leaking was called in on January 29, 2016 at 10:49 AM. Maintenance responded to the apartment of Mr.[redacted] in approximately 15 minutes. Upon inspection, they found that a toilet was leaking on the top floor of the building, apartment 709. The leak in apartment 709 was fixed and the maintenance crew then returned to Mr. [redacted]'s apartment and removed all ceiling tiles to be aired out and dried. Mr. [redacted] was informed by maintenance that the ceiling was going to be left open to ensure that the leak has stopped and that the area had properly dried. The next Monday, February 1, 2016,maintenance returned, confirmed that the leak was fixed, sealed and dry, and the ceiling was then closed back up.In Mr. [redacted]'s letter of January 25, 2016, he indicated that he did not expect to pay his rent in the amount of $605.00 if any of these alleged problems were not resolved or terms agreed to. It is my understanding that Mr. [redacted] has paid his February rent in the amount of $605.00 in full. Therefore, I believe that any alleged problems have been resolved to his satisfaction. Moreover, Mr. [redacted] is a month to month tenant at the premises. Therefore, either Mr. [redacted] or the landlord may terminate the month to month tenancy with proper notice.Thank you.