Chevrolet of Dover

I am writing you concerning the issue with the tires for [redacted] I am sorry for not responding sooner but we are still trying to address the issue with ***We have been in contact with her twice by phone and have tried to schedule a time for [redacted] to come and see usWe have told her if we have done something wrong, broke,or tore something up we will make it goodWe initially thought she was going to come right in after the first contact February but she has incurred some personal issues which needed to be taken care ofWhen we had not heard from her we re-contacted her again on February 9th and she told us about her issues and she said she would be in as soon as she couldSo at present we are just in a holding pattern waiting for her to come but I thought I needed to let you know where we stood so you could update your records

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards,

I have read the
"">complaint and agree with the customer to refund them $for the problemI have attached a copy of the letter and the check for your recordsThank you for bringing it to our attention

We have contacted *** *** and apologized for running her credit information even thoughwe had a signed credit application Somehow there was a breakdown in communicationbetween our salesperson and the finance officeThe finance office had a signed application and
ran it without knowing that they were not to run itIt was run to try and determine where the best place to get financing for ***It was not run for any other reasonWe have talked to *** and have sent an email outlining what needs to be done for us to get this inquiry off her reportUnfortunately we have not heard back from her since the first contact so if you talk to her please ask her to call and ask for *** *** who will be glad to work with to handle this situationHe can be reached at ***Again we apologize for the problem,

I am writing you concerning the issue with the tires for [redacted]. I am sorry for not responding sooner but we are still trying to address the issue with [redacted]. We have been in contact with her twice by phone and have tried to schedule a time for [redacted] to come and see us. We have told her if...

we have done something wrong, broke,or tore something up we will make it good. We initially thought she was going to come right in after the first contact February 1 but she has incurred some personal issues which needed to be taken care of. When we had not heard from her we re-contacted her again on February 9th and she told us about her issues and she said she would be in as soon as she could. So at present we are just in a holding pattern waiting for her to come but I thought I needed to let you know where we stood so you could update your records

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,