Chevron Gas Station

Company states: We don't have an employee named Ali. Our price is $21.99. We don't do refill here. None of my employees told me about a refill. I think this consumer has made a mistake about the location. If she would like to contact me she can call my cell phone at ###-###-####.

Company states: We don't have an employee named Ali. Our price is $21.99. We don't do refill here. None of my employees told me about a refill. I think this consumer has made a mistake about the location. If she would like to contact me she can call my cell phone at ###-###-####.

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and apologize that I sent it in regards to the wrong location. It was originally for another chevron.

Review: I went into the store to exchange my propane tank due to it being "expired". I've been told that I can no longer have it filled due to it being marked earlier than 2002. The tank I brought in to exchange was marked '95. The employee, [redacted] charged me for a filled tank which was $24.99 plus tax. Upon putting it in my car I checked the date and it said '99. I went back into the store and told him the tank was expired also. He then went on to say that's what you get when you exchange. I told him that it defeats my whole purpose of getting a new tank. I told him I wanted a tank that's not expired so I can just refill it in the future. I don't exchange tanks usually because the exchanges cost double in price. He said we can fill it for you next time, don't worry. I told him that it's expired and nobody will fill it that way now. I went to the car to call my husband who said to take it back because he didn't want an expired tank (especially to pay that price for one). I went back into the store and told [redacted] I wanted to return it. He said, "I don't know how to do a return , I need to call my manager". He called his manager and said there are "no returns"! I told him it was less than 15 minutes and that I did not want an expired tank. I asked him how are they willing to sell filled expired tanks but won't fill them for anyone? He couldn't give me an answer and said the manager said no. I feel that not filling expired tanks that the customers own but filling them from the store and selling them otherwise is pretty shady business. I would liike them to return me my money and take this expired tank. (Purchase was made at 15:27 and was denied return at 15:36. I had gone into the store twice to try and resolve this issue)Desired Settlement: I would like them to refund me my money and they can have back their expired tank.

Business

Response:

Company states: We don't have an employee named Ali. Our price is $21.99. We don't do refill here. None of my employees told me about a refill. I think this consumer has made a mistake about the location. If she would like to contact me she can call my cell phone at ###-###-####.

Consumer

Response:

I have reviewed the response made by the business in reference to my concern, and apologize that I sent it in regards to the wrong location. It was originally for another chevron.

Review: On June 1st my husband and I went to get gas at this station. My husband inadvertently pushed yes for a car wash. When he went inside to ask for a refund, he was told that the owner no longer allows refunds for the car wash. Employee told my husband if he wanted to come back & talk to the owner during the week, he was welcome too. We do not wish to run our cars through their car wash and will not use it. A wasted 6.99 is not an option for us. I don't know how you can not refund someone for a service they have not had, nor do they want. I've worked in retail & customer service for years and this is unacceptable. I can only imagine how many people have been ripped off this way. I will never go there again.Desired Settlement: I would like my debit card credited for the price of the car wash ASAP.