Firstly, this complaint has been review by management and is found to be COMPLETELY false This consumer is a professional debtor and is attempting to gain favor with this groundless and cowardly complaint This consumer goes on to explain she has not been her maiden name since she actually stole the money from the client when she signed a contract claiming she would make timely payments back in a responsible manner and then proceeded to bounce every attempted payment, since we are all being honest on our complaints We have no intentions to call this debtor back again We only help those willing to help themselves, not those who are in the business of defrauding companies out of funds and then complaining to anyone who will listen when the client actually asks for the money back
We have attempted to help [redacted] with a debt she knowingly assumed and is verified by her banking institution We are not trying to assume any complaints as customer service is the goal It is not MANDATORY that any company do all that is neccessary to assure that they have a high standard with the Better Buisness Bureau yet we thrive on keeping our rating within good terms as customer service is difficult in the field we are in Our compliance officer is making every attmept to reach out to Miss [redacted] and see if we can rectify this situation in house
Hello Reader, We are all about customer service at all times on every call and with every consumer, this consumer however is on a full recording admiting to taking out this loan and never once was threatened in any way shape or form.
She willingly gave funds that were due as she has taken them in the first place by admission. Again this recording and ALL conversations are recorded as we state that in the converstation. The fact that sitting down and defending the integrity of the company from such odious lies or the fact that we must CONSTANTLY come on to this non-government website and defend ourselves from the onslaught of liars like this is the problem with the industry. Collections and recovery is a part of society as people who do not pay back thier debts add to the problems. We understand ALL aspects of life and look to help and find the best solutions for each person to become debt free in a timely manner. When people are in debt with the same exact debt for years with no relief in ANY WAY SHAPE OR FORM not even a couple of dollars here and there to the creditor we ALL must pay for that as a society. One reading these responses may assume that this company is just another collection agency but fact is we deal with the back end of the general publics eye and do it in a fashion that is legal and as customer service as possible. But we WILL NOT stand by and give some public apology or be nice to someone who is themselves the cause of the problem by lying to gain favor. We will not contact this person again as per thier request because we only help those trying to help themselves
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.The tone of this company's response further proves the lack of professionalism, respect for federal regulations and consumer protections. At no time has the company communicated who they are, what the call is in reference to or who, if anyone, they are working on behalf of. The only voicemails I have received from them have been vague, threatening and agressive. They do not leave a company name, only threaten lawsuit. I had to search Google using the contact numbers and scan through several postings before I found the name of the company in order to submit this complaint and even at that it was a stab in the dark. There are numerous complaints against this company regarding their practices and I request that an investigation be made into their business practices. Even after this response, I still do not know what they were contacting me for or if they have a valid debt.
Regards,*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution TO BE and inaccurateThis Copany Has Threatened To have someone serve me a summons at my work location and my house When I asked for proper documentation to support this alleged loan I received the associate stated that "I need to grow up and take responsibility and be an adult" which if you are in business that is supposely trying to help a consumer that is not how you communicate with a potential clientAs I stated in my claim, please refrain from contacting me.
Regards,
*** ***
I have been getting harassing phone messages from this company, stating that (using my previous married name which changed in 2012) "In accordance with state law, we are notifying you of one or more formal complaints involving fraud. Our office has been retained to execute a summons for your...
immediate appearance and arraignment on this matter. Prior to having to said summons served, we are required to attempt to obtain a voluntary statement on your behalf, and inform you of the investigation underway. If you would like to make a statement, please press one or contact our office at the phone number of [redacted] and refer to your file number as [redacted] [inaudible first letter/number]." I have received no mail correspondence showing that I owe any debt to this company, so how can I be receiving such calls? Since they leave no identifying information, and I have not received a written explanation of amounts owed, I want this company to cease and desist in all communications, unless they provide written verification of a debt, as required by the FDCPA. Hello reader, We have gone over this complaint diligently to find faults in any way and have come to the conclusion that this consumer is in fact a career debtor and does this on a common basis with other creditors as well as try and gain favor on other websites and other debtors. The debt is a legitimate debt and this consumer KNOWS they owe it. This consumer is trying to slander this company as well by distorting facts and blinding the eye to the facts that this consumer is being called on a legal and completely legitimate debt owed. The last company to contact this person has gone through the same things. Trying to recite things from the FDCPA is also low and cowardly. We are closing this account with the wishes of this career debtor and asking all others contact the Offices of Chex Recovery Group if they wish to verify information or the legitimacy of their debt instead of listen to the lies and rantings of a career debtor trying to slander a reputable company on sites such as this one and others. Thank you.CRG Staff
[redacted] CRG keeps calling me stating that there is a fraud claim against me. Theyre saying I applied for a pay day loan with [redacted] and when it was time for them to withdrawl the weekly funds out of my checking account there was insufficient Funds available. They have all of...
my information as far ad my social, work number and home address. The young lady also stated this 'case" as been open for the last three years when I supposedly applied for this loan. New York does not authorized Pay Day loans. When I asked for documentation to show proper authorization for this loan she stated that I would be subpoenaed in court.RE: This account has undergone extensive research and is found to be an ungrounded and utter lie. We do our best here to strive for customer service but cannot assist people who distort the truth. Fact being, all consumers are on a monitored and recorded line for compliance purposes and never once was there a mention of being "subpoenaed" for court. Secondly it was a nice touch for the consumer to try and use their EXTENSIVE payday loan knowledge to explain that they are not allowed in NY state. This is true except when you get one ONLINE as she did. But we are sure she already knew that. This is a classic example of a consumer who is trying to get out of paying a bill. We have no problem with that if it is simply EXPLAINED that the consumer has no intentions to pay and does not wish for anymore contact, we have no intentions to waste any time with consumers who do not want to be helped.
We have attempted to help [redacted] with a debt she knowingly assumed and is verified by her banking institution. We are not trying to assume any complaints as customer service is the goal. It is not MANDATORY that any company do all that is neccessary to assure that they...
have a high standard with the Better Buisness Bureau yet we thrive on keeping our rating within good terms as customer service is difficult in the field we are in. Our compliance officer is making every attmept to reach out to Miss [redacted] and see if we can rectify this situation in house.
Firstly, this complaint has been review by management and is found to be COMPLETELY false. This consumer is a professional debtor and is attempting to gain favor with this groundless and cowardly complaint. This consumer goes on to explain she has not been her maiden name since she...
actually stole the money from the client when she signed a contract claiming she would make timely payments back in a responsible manner and then proceeded to bounce every attempted payment, since we are all being honest on our complaints. We have no intentions to call this debtor back again. We only help those willing to help themselves, not those who are in the business of defrauding companies out of funds and then complaining to anyone who will listen when the client actually asks for the money back.
Firstly, this complaint has been review by management and is found to be COMPLETELY false This consumer is a professional debtor and is attempting to gain favor with this groundless and cowardly complaint This consumer goes on to explain she has not been her maiden name since she actually stole the money from the client when she signed a contract claiming she would make timely payments back in a responsible manner and then proceeded to bounce every attempted payment, since we are all being honest on our complaints We have no intentions to call this debtor back again We only help those willing to help themselves, not those who are in the business of defrauding companies out of funds and then complaining to anyone who will listen when the client actually asks for the money back
We have attempted to help [redacted] with a debt she knowingly assumed and is verified by her banking institution We are not trying to assume any complaints as customer service is the goal It is not MANDATORY that any company do all that is neccessary to assure that they have a high standard with the Better Buisness Bureau yet we thrive on keeping our rating within good terms as customer service is difficult in the field we are in Our compliance officer is making every attmept to reach out to Miss [redacted] and see if we can rectify this situation in house
Hello Reader, We are all about customer service at all times on every call and with every consumer, this consumer however is on a full recording admiting to taking out this loan and never once was threatened in any way shape or form.
She willingly gave funds that were due as she has taken them in the first place by admission. Again this recording and ALL conversations are recorded as we state that in the converstation. The fact that sitting down and defending the integrity of the company from such odious lies or the fact that we must CONSTANTLY come on to this non-government website and defend ourselves from the onslaught of liars like this is the problem with the industry. Collections and recovery is a part of society as people who do not pay back thier debts add to the problems. We understand ALL aspects of life and look to help and find the best solutions for each person to become debt free in a timely manner. When people are in debt with the same exact debt for years with no relief in ANY WAY SHAPE OR FORM not even a couple of dollars here and there to the creditor we ALL must pay for that as a society. One reading these responses may assume that this company is just another collection agency but fact is we deal with the back end of the general publics eye and do it in a fashion that is legal and as customer service as possible. But we WILL NOT stand by and give some public apology or be nice to someone who is themselves the cause of the problem by lying to gain favor. We will not contact this person again as per thier request because we only help those trying to help themselves
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.The tone of this company's response further proves the lack of professionalism, respect for federal regulations and consumer protections. At no time has the company communicated who they are, what the call is in reference to or who, if anyone, they are working on behalf of. The only voicemails I have received from them have been vague, threatening and agressive. They do not leave a company name, only threaten lawsuit. I had to search Google using the contact numbers and scan through several postings before I found the name of the company in order to submit this complaint and even at that it was a stab in the dark. There are numerous complaints against this company regarding their practices and I request that an investigation be made into their business practices. Even after this response, I still do not know what they were contacting me for or if they have a valid debt.
Regards,*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution TO BE and inaccurateThis Copany Has Threatened To have someone serve me a summons at my work location and my house When I asked for proper documentation to support this alleged loan I received the associate stated that "I need to grow up and take responsibility and be an adult" which if you are in business that is supposely trying to help a consumer that is not how you communicate with a potential clientAs I stated in my claim, please refrain from contacting me.
Regards,
*** ***
I have been getting harassing phone messages from this company, stating that (using my previous married name which changed in 2012) "In accordance with state law, we are notifying you of one or more formal complaints involving fraud. Our office has been retained to execute a summons for your...
immediate appearance and arraignment on this matter. Prior to having to said summons served, we are required to attempt to obtain a voluntary statement on your behalf, and inform you of the investigation underway. If you would like to make a statement, please press one or contact our office at the phone number of [redacted] and refer to your file number as [redacted] [inaudible first letter/number]." I have received no mail correspondence showing that I owe any debt to this company, so how can I be receiving such calls? Since they leave no identifying information, and I have not received a written explanation of amounts owed, I want this company to cease and desist in all communications, unless they provide written verification of a debt, as required by the FDCPA. Hello reader, We have gone over this complaint diligently to find faults in any way and have come to the conclusion that this consumer is in fact a career debtor and does this on a common basis with other creditors as well as try and gain favor on other websites and other debtors. The debt is a legitimate debt and this consumer KNOWS they owe it. This consumer is trying to slander this company as well by distorting facts and blinding the eye to the facts that this consumer is being called on a legal and completely legitimate debt owed. The last company to contact this person has gone through the same things. Trying to recite things from the FDCPA is also low and cowardly. We are closing this account with the wishes of this career debtor and asking all others contact the Offices of Chex Recovery Group if they wish to verify information or the legitimacy of their debt instead of listen to the lies and rantings of a career debtor trying to slander a reputable company on sites such as this one and others. Thank you.CRG Staff
[redacted] CRG keeps calling me stating that there is a fraud claim against me. Theyre saying I applied for a pay day loan with [redacted] and when it was time for them to withdrawl the weekly funds out of my checking account there was insufficient Funds available. They have all of...
my information as far ad my social, work number and home address. The young lady also stated this 'case" as been open for the last three years when I supposedly applied for this loan. New York does not authorized Pay Day loans. When I asked for documentation to show proper authorization for this loan she stated that I would be subpoenaed in court.RE: This account has undergone extensive research and is found to be an ungrounded and utter lie. We do our best here to strive for customer service but cannot assist people who distort the truth. Fact being, all consumers are on a monitored and recorded line for compliance purposes and never once was there a mention of being "subpoenaed" for court. Secondly it was a nice touch for the consumer to try and use their EXTENSIVE payday loan knowledge to explain that they are not allowed in NY state. This is true except when you get one ONLINE as she did. But we are sure she already knew that. This is a classic example of a consumer who is trying to get out of paying a bill. We have no problem with that if it is simply EXPLAINED that the consumer has no intentions to pay and does not wish for anymore contact, we have no intentions to waste any time with consumers who do not want to be helped.
We have attempted to help [redacted] with a debt she knowingly assumed and is verified by her banking institution. We are not trying to assume any complaints as customer service is the goal. It is not MANDATORY that any company do all that is neccessary to assure that they...
have a high standard with the Better Buisness Bureau yet we thrive on keeping our rating within good terms as customer service is difficult in the field we are in. Our compliance officer is making every attmept to reach out to Miss [redacted] and see if we can rectify this situation in house.
Firstly, this complaint has been review by management and is found to be COMPLETELY false. This consumer is a professional debtor and is attempting to gain favor with this groundless and cowardly complaint. This consumer goes on to explain she has not been her maiden name since she...
actually stole the money from the client when she signed a contract claiming she would make timely payments back in a responsible manner and then proceeded to bounce every attempted payment, since we are all being honest on our complaints. We have no intentions to call this debtor back again. We only help those willing to help themselves, not those who are in the business of defrauding companies out of funds and then complaining to anyone who will listen when the client actually asks for the money back.