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Cheyne's Plumbing and Heating Ltd.

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Cheyne's Plumbing and Heating Ltd. Reviews (1)

I hired Cheyne,s plumbing&heating to come and hook up water and sewer to my house all holes where dug by me the new copper water line and four inch sewer line where as close to house as possible all they had to do was to put new ball valve from copper line to water meter that was in house already. the sewer line was about 3 to 4 feet outside basement wall they had about 6 conections from outside to backup valve to inside sewer line two men came for one hour so I asked for bill they said they would mail it to me I said ok when I got bill it was for 50 dollars in parts 350 in labour I asked why so much labour the reply I got was two men two hours I said two hours are fine they said no two hours each if four hours of work were done I would pay but only two hours of work each was mabey done not trying to get out of bill just want to be billed proper and they did not need two men[redacted]Desired SettlementI want to pay my bill but not paying four hours for one man job I will pay two hours and all parts. I think is fairBusiness Response I agree completely with what transpired.We billed out two men for two hours. The rate for these men was billed out accordingly.The bill for $414.00 is correct and justifiable.The task at hand requires two men to complete.When we do sewer tie ins--and many other tasks that require working with hazardous materials--it is company policy to send two people. [redacted] This protects the employees and the customer in the event something goes wrong. i.e. an accident. Having the second person there also helps speed up the time required to do the job task.Two hours for two men is a proper amount of time to complete this job. We bill this job from the time we leave the shop to the time we return to the shop. The amount we charged out is substantially less than if I were to do an estimate for a job of this nature.[redacted]

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Description: Plumbers, Spas & Hot Tubs - Dealers, Heating Contractors

Address: PO Box 1450, 2651 98th Street, North Battleford, Saskatchewan, Canada, S9A 3M1

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