Chezareus Investigations

Initial Business Response / [redacted] (1000, 5, 2016/12/29) */ Our financial policy is posted at the check in and check out areasIt states, For those patients who have insurance coverage: patient is responsible for any balance not covered by the insurance company, including any charges the insurance company deems over their usual, customary, and reasonable feeEach insurance policy reads differently as to frequency limitations for teeth cleanings, exams, x-rays, fillings, crowns, and denture replacementsPlease let us know how your policy reads so that we can help you reach the maximum payments from your benefits Each year the employers purchase policies, the employees receive notices from the employer and/or insurance company about changes to their policyWe were never notified of any changes in this policy Initial Consumer Rebuttal / [redacted] (3000, 7, 2017/01/03) */ (The consumer indicated he/she DID NOT accept the response from the business.) There has been no change in insurance policyScheduler at Dr [redacted] made appointment too early for complianceRemit [redacted]

Initial Business Response /* (1000, 5, 2016/12/29) */
Our financial policy is posted at the check in and check out areas. It states, For those patients who have insurance coverage: patient is responsible for any balance not covered by the insurance company, including any charges the insurance...

company deems over their usual, customary, and reasonable fee. Each insurance policy reads differently as to frequency limitations for teeth cleanings, exams, x-rays, fillings, crowns, and denture replacements. Please let us know how your policy reads so that we can help you reach the maximum payments from your benefits.
Each year the employers purchase policies, the employees receive notices from the employer and/or insurance company about changes to their policy. We were never notified of any changes in this policy.
Initial Consumer Rebuttal /* (3000, 7, 2017/01/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There has been no change in insurance policy. Scheduler at Dr [redacted] made appointment too early for compliance. Remit [redacted]