Chicago Fire Juniors South

Initial Business Response / [redacted] (1000, 5, 2014/06/23) */ *Date: Saturday May 31st [redacted] *Location: Commissioners Park, Frankfort, IL [redacted] *Team: UBoys Premier [redacted] *Incident Statement: [redacted] With about minutes to play in the UBoys game, Mr [redacted] decided to walk around to the coaching area during the gameI saw him coming and told my assistant coach [redacted] to talk to him and tell him this is not the time or placeSEE BELOW: Parents will stay away from the players' bench area under all circumstances unless called-over by one of the coachesThe 24-Hour Rule is in force - when a parent has a comment, question or concern about a game or practice, he or she will wait 24-hours, and then write an email to the coach sharing the concern and asking to schedule a time to discuss it, if appropriate and logistically possible Mr [redacted] decided to ignore coach [redacted] and preceded to tell is young son to get his bag we are leavingAs M [redacted] walked away with his child very unhappy about the lack of playing time his child received, again see Club Policy: "Playing time is not guaranteed and is determined by a variety of criteria including but, not limited to age, ability, match situations and specific competitions as well as training and developmental guidelines of the club." I told M [redacted] , "If you Leave, Do not Come Back"My comments were directed to MR [redacted] were not directed to be offensive Consumer fraud refers to: "an act resulting in financial or other losses for consumers in the business transactionsThe act where the use or employment by any person of any unfair commercial practice, deception, fraud, promise, suppression, or omission of any material fact with an intention to sell or advertisement of any product by misleading the consumer is declared to be an unlawful practice." This family received professional coaching from the Chicago Fire Juniors for the entire year (August - June 2014) According to the definition above, there is no valid caseHe received all his training sessions and played all league matchesAfter the incident the son was moved to another team within the club and continued to come to the Chicago Fire Juniors South Trainings and GamesThere is no case or validity for a REFUND Thanks Again, [redacted] Chicago Fire Juniors South Timeline of communications between [redacted] and Mr& Mrs [redacted] , PDF of emails attached 6/- 12:AM initial email was received about situation 6/- spoke with [redacted] on the phone about situation and initiated internal investigation 6/- spoke with [redacted] on phone about situation and encouraged them to return to training and games to finish the season off as normal 6/- [redacted] and [redacted] requested to accept Ivan be moved to an alternative team to finish the season via telephone & email

Initial Business Response /* (1000, 5, 2014/06/23) */
*Date: Saturday May 31st*
*Location: Commissioners Park, Frankfort, IL*
*Team: U8 Boys Premier*
*Incident Statement:[redacted]
With about 8 minutes to play in the U9 Boys game, Mr[redacted] decided to
walk around to the...

coaching area during the game. I saw him coming and
told my assistant coach[redacted] to talk to him and tell him this is not
the time or place. SEE BELOW:
Parents will stay away from the players' bench area under all circumstances unless called-over by one of the coaches. The 24-Hour Rule is in force - when a parent has a comment, question or concern about a game or practice, he or she will wait 24-hours, and then write an email to the coach sharing the concern and asking to schedule a time to discuss it, if appropriate and logistically possible.
Mr[redacted] decided to ignore coach[redacted] and preceded to tell is young
son to get his bag we are leaving. As M[redacted] walked away with his child
very unhappy about the lack of playing time his child received, again see
Club Policy:
"Playing time is not guaranteed and is determined by a variety of
criteria including but, not limited to age, ability, match situations and
specific competitions as well as training and developmental guidelines of
the club."
I told M[redacted], "If you Leave, Do not Come Back". My comments were
directed to MR [redacted] were not directed to be offensive.
Consumer fraud refers to: "an act resulting in financial or other losses
for consumers in the business transactions. The act where the use or
employment by any person of any unfair commercial practice, deception,
fraud, false promise, suppression, or omission of any material fact with an
intention to sell or advertisement of any product by misleading the
consumer is declared to be an unlawful practice."
This family received professional coaching from the Chicago Fire Juniors
for the entire year (August 2013 - June 2014) According to the definition above, there is no valid case. He received all his training sessions and played all 8 league matches. After the incident the son was moved to another team within the club and continued to come to the Chicago Fire Juniors South Trainings and
Games. There is no case or validity for a REFUND.
Thanks Again,
[redacted]Chicago Fire Juniors South
Timeline of communications between [redacted] and Mr. & Mrs[redacted], PDF of emails attached.
6/1 - 12:16 AM initial email was received about situation.
6/2 - spoke with[redacted] on the phone about situation and initiated internal investigation
6/3 - spoke with [redacted] on phone about situation and encouraged them to return to training and games to finish the season off as normal.
6/4 -[redacted] and [redacted] requested to accept Ivan be moved to an alternative team to finish the season via telephone & email.