Chicago South Loop Hotel

Greetings Mr*** - We apologize for the situation and the weather that allowed you to not be able to come stay with us. We also apologize that one of the agents had not referred this call to a manager to handle situations such as yours. We have reached out to Priceline about
issuing you a full refund for your reservation that you were not able to make. Please feel free to reach out to us directly for nay future reservations as we would like to personally take care of you due to this issue. Sincerely - Thomas ***Front Office Manager