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Chick-fil-A, Inc.

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Chick-fil-A, Inc. Reviews (1)

ON 12/27/12, I PERUCHESD FOOD FROM THIS LOCATION, AND TO MY AMAZEMENT MY FOOD WAS AWFUL! aFTER, WAITING IN LINE FOR 10MINS. I ORDERED A #2 (LMNDE MD, LT ICE) AND #1 (FRIES LG,SAND PROMO). THE STAFF WAS VERY NICE. hOWEVER, MY FRIES WARE OLD AND SEEM TO HAVE BEEN WHAT WAS LEFT AT THE BOTTEM OF THE PAN, AND MY CHICKEN ON MY SANDWICH WAS SO SAMLL IT LOOKED LIKE A CHICKEN TENDER. I CALLED THE STORE AROUND 2:45 PM (SAME DAY), THE PHONE WAS ANSWERED BY THE STORE OWNER, AND I THOUGHT THIS WAS GREAT. THAT WAS UNTIL THE OWNER TOLD ME SHE DID NOT "BELIEVE ME", "I WORKED THE KITCHEN AND I JUST CAN'T BELIEVE WHAT YOU'RE SAYING" (OWNER NAME: [redacted]. tHE PHONE WAS THEN ANSWERED BY A MANGER, HER NAME WAS [redacted] SHE ASKED ME MY INFORMATION AND WHAT HAPPENED. I EXPLAMIED THE SITUATION AND SHE PLACED ME ON HOLD. THE OWNER [redacted] THEN RETURNED TO THE PHONE AND SAID THAT SHE COULD NOT HELP ME, SHE COULD POSSIBLIY MAIL ME A COUPON FOR A SANDWICH, BUT THATS ABOUT IT. SHE WASN'T DOING ANYTHING ABOUT MY FRIES. I THEN BEGAN TO TELL HER AS THE "OWNER" I DID NOT FEEL LIKE SHE WAS DOING THE RIGHT THING. SHE SHOULD HAVE WANTED TO REPLACE MY FOOD WITH OUT A PROBLEM IT WAS THE RIGHT THING TO TO DO, AND THAT I WOULDN'T BE RETURING TO HER LOCATION AGAIN. SHE STAETED, " GREAT! THANKS FOR THE FEEDBACK AND HAVE A NICE DAY
Product_Or_Service: #1 AND #2
Order_Number: XXXXXX

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Description: Carry Out Restaurants

Address: 1803 N Harrison Ave, Cary, NC, 27513-2408

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Web:

www.chick-fil-a.com


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