Never Again! I went to Quality Star a couple of times over the years with neutral results This last time has convinced me --Never Again! I have an older Mercedes I needed a solenoid replaced on the injection pump I had diagnosed the problem and even had the part! I did not want to change it myself because of the Nevada heat so I took it in Four months, Yes! four months later I got the car back First, they lost the invoice I signed, then the owner was sick, then his wife had a baby, then they broke the lens on the instrument cluster, then they messed up a gasket and had to wait for another----Finally, over four months after first contact, he presented me a bill for $485! This is for a simple bolt on job! What a circus! Next time, I will do it myself!
Never Again! I went to Quality Star a couple of times over the years with neutral results This last time has convinced me --Never Again! I have an older Mercedes I needed a solenoid replaced on the injection pump I had diagnosed the problem and even had the part! I did not want to change it myself because of the Nevada heat so I took it in Four months, Yes! four months later I got the car back First, they lost the invoice I signed, then the owner was sick, then his wife had a baby, then they broke the lens on the instrument cluster, then they messed up a gasket and had to wait for another----Finally, over four months after first contact, he presented me a bill for $485! This is for a simple bolt on job! What a circus! Next time, I will do it myself!
Great alternative to dealership service centers