Children's Educational Network Reviews (1)
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Children's Educational Network Rating
Description: Computer Software Publishers & Developers, Educational Consultants, Internet Services, Scholastic Prep Courses, Books & Materials
Address: 201 E Grand Ave #2-A, Escondido, California, United States, 92025
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www.childrenseducationalnetwork.com
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Review: I purchased a screensaver CD (Interview with God) from this business. When it arrived, the CD was broken. It was not mailed in a bubble wrapped envelope and subject to mishandling so it was easy broken. I have written the company on 3 DIFFERENT occasions since December 2013. I have received no response in regards to my request for a replacement CD.Desired Settlement: Either send me the CD screensaver, Interview with God, or give me a refund immediately.
Business
Response:
Re: Complaint ID: [redacted]We have issued a refund in full (for two products, even though there was a problem with only 1 product). We have also re-mailed out a new screensaver to Mr. [redacted] in hopes that it will arrived in perfect condition.I have responded to him via email as well.Sincerely,Customer SupportAngel Network(Re: The Interview With God" screensaver)
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. I will await arrival of the new product before I choose to dispose of this complaint.
Regards,