Children's Learning Adventure

We contacted the customer and completed the refund.

At Children's Learning Adventure we strive to provide the best possible customer service to our families.  As such, we take any issues brought to our attention very seriously.  In reviewing the concerns of Ms. [redacted], it was determined that the unfortunate delay in providing her a refund of...

her registration fee was due to the timing between the dispute of the charge and the refund request.  This has been rectified and Ms. [redacted]'s refund has been processed.

Extremely disappointed with this school. Pulled my son out after his 3rd week. Teachers were extremely rud. The progress reports he brought home that were filled out by the teachers came home with misspelled extremely simply words like 'saled for salad'. They did not follow contract and check in or ID my mother when she went to pick my son up. No one even asked her name or who she was. This was an awful experience I do not recommend this school. My son cried everyday I took him there and doesn't even look back when I drop him off at his new preschool.

At Children's Learning Adventure the care and safety of the children entrusted to us is our primary concern.  We value feedback from all of our families and always work to address concerns underlying each issue brought to our attention.  This matter was no exception.  As to the refund...

requested by the parent, the credit card utilized was processed for a refund on April 5, 2016 in the amount of $205.00.  We have confirmed that refund was received by the parent.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
Stephanie M[redacted]