Children's Medical Center Reviews (1)
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Children's Medical Center Rating
Address: 1403 Route 9, Clifton Park, New York, United States, 12065
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I spoke with this mom she understand that we only work by appointments only on Sunday, and understands this was a break down in communication from the night nurse. I spoke with our night nurse and she said she told mom that she would need to call and make an appointment...
but mom said night nurse told her we are open 9:00am-12:00pm and we only take walk-ins. I'm not sure where the break down happened but mom understands this was a communication error. The physician had already left to go back to the hospital, which the front person was unaware at that time. This is why she had mom wait in the waiting room. I spoke to the physician, nurse, night nurse and this parent. They are all in agreement that we need to communicate on a better level. We sincerely apologize for the outcome and our focus is always on the well being of the child.