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Children's Primary Care Medical Group Inc

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Reviews Children's Primary Care Medical Group Inc

Children's Primary Care Medical Group Inc Reviews (2)

Review: I took my daughter to this medical group for a vaccination. They were recommended by my insurance company, and I verified with them that they were participating with our insurance carrier. I verified with the dr's office that I was required to make a copay of $20.00 and the remaining balance would be covered at 100%. Later on I received a bill for $65 dollars because their billing practices use a code that my insurance company doesn't accept. They claim they cannot change the code because it means the dr spoke to my daughter before giving the vaccination to explain the nature of this vaccination, and this procedure isn't covered.

I have tried to fight this with my insurance carrier. They say there is nothing they can do.Desired Settlement: reverse the charge and accept what my insurance carrier paid them.

Account number [redacted]

date of service 7/17/13

Business

Response:

Revdex.com of San Diego

Review: I paid a 12. co-pay twice, one for my son and one for my daughert per my only financial obligation for appointments. My insurance company later informed me that I do not owe a 12. co-pay for annual physicals. Not only should I not have paid Dr. Collete Grant's office of Children's Primary Care Medical Group, Inc. a co-pay for the annual physicals but, CPCMG, Inc. they are billing me for a second co-pay for the same service and the same day of service. They are fully aware of this contractual agreement. I spoke with the billing representatives and the billing manager several times along with my insurance company, TriWest Prime. They continue to double bill me for two co-pays for date(s)s of service that I paid and they are altering the bills after I complained to look like two services in one day. They have also tried to bill me for other dates for co-pays that I already paid. They reported these dates to the insurance company as paid and still placed them in collections. When I questioned these new tactics to get money out of me they pretended it was an error. The billing manager pretends she is unaware of these situations until I let her know I had them notated. She continues to go back on her word. The representatives lie and are often rude. This has been going on for a long time and it is stressing me.Desired Settlement: The billing office need to stop billing me for bills I already paid. Children's Primary Care Medical Group, Inc. need to stop double billing other military families, as well. This appears to be a common practice for them. I want them to stop placing my paid accounts in collections to try to scare me into paying a bill twice without questioning it. Stop trying to bully me to paying money I do not own. Stop harrassing letters and phone calls on a PAID co-pays. Stop accepting co-pays when their law abiding contract states that they are not allowed to. [ I do not have exact dates in front of me while placing this complaint all other information is accurate.]

Business

Response:

Compliant ID [redacted], our account #[redacted]

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Description: Physicians & Surgeons - Pediatrics

Address: 3860 Calle Fortunada #200, San Diego, California, United States, 92123-4802

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