Childs Play

Tell us why herDear [redacted] We are in receipt of your letter, dated April 3, 2018, detailing the complaint of [redacted] regarding certain phone calls received by [redacted] from LifeStation Dear Revdex.com - LifeStation treats any hint of consumer dissatisfaction with the highest level of urgency and looks to respond in a timely manner The customer’s desired relief according to the complaint is no further contact by the businessIn order to meet the desire expressed by [redacted] to not receive calls, LifeStation has added her telephone number [redacted] ) to its internal do not call (DNC) list to ensure that [redacted] does not receive another call We always strive to respond in good faith to the concerns of our customers to ensure we meet their expectations If you have any further questions or concerns, do not hesitate to contact usSincerely, Mike Z***LifeStation Inc

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because:Not accurate. I received up to FIVE calls a day for almost two weeks. When I answered, the caller just hung up. When they engaged, it was a SALES call. It had nothing to do with any order or status. When I tried to get more information, the rep was rude and unresponsive. I finally had to, on my own, find a corporate business number to get the calls to end. At NO time did any rep reference an expired battery. AND the calls come from "Toll Free" on the caller id or "Cust SVS" on the caller ID. If this were a valid company call, why not use the right company name on the caller ID? Regards, [redacted]

Dear Revdex.com - LifeStation treats any hint of consumer dissatisfaction with the highest level of urgency and responds in a timely manner.We apologize for the inconvenience caused to this customer during this process and have spoken to them to address their concerns.We look forward to providing service in the future should the need ariseSincerely,Mike Z***LifeStation Inc

Dear Revdex.com -This correspondence is in response to Case # [redacted] LifeStation is committed to providing our customers with the highest level of medical alert monitoring and serviceWe are sorry you feel that we have not met that standardLifeStation offers different payment optionsAs with most services, the longer a customer would like to arrange for services, the more significant a discount they can receiveAlthough we disagree with the characterization of our billing practices, we always strive to respond in good faith to the concerns of our customers to ensure LifeStation meets their expectationsTherefore, we have taken the step of crediting you the full purchase price of $83.85.Sincerely,Mike Z***Managing DirectorLifeStation Inc

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Dear Revdex.com - LifeStation treats any hint of consumer dissatisfaction with the highest level of urgency and looks to respond in a timely manner.Regarding this issue, it appears that a first refund check was issued on September 16, which did not reach the customerA new check for the disputed amount is being processed today to be sent to the customer immediatelyWe apologize for the inconvenience to the customer during this entire process and look forward to one day serving them again in the futureSincerely,Mike Z***LifeStation Inc

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: IF THEY ACTUALLY SEND THE CHECK - I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meAs of the end of the day today, 12/16, I still have not received the reimbursement check Regards, [redacted] *** *

Dear Revdex.com -LifeStation treats any hint of consumer dissatisfaction with the highest level of urgency and responds in a timely manner.The customer will be credited for the full disputed amount of $311.40.We apologize for the inconvenience caused the customer during this process and look forward to providing assistance should the need arise in the future.Please feel free to contact us at [redacted] with any additional questionsSincerely,Mike ZydorLifeStation Inc

Dear Revdex.com -LifeStation treats every hint of consumer dissatisfaction with the highest level of urgency and seeks to respond in a timely manner.We sincerely apologize for the inconvenience caused to this customer during this process and have taken the step of processing a credit for their full disputed payment amount.Should the need arise in the future we look forward to providing our services.Please do not hesitate to contact us with any additional questions or concernsSincerely,Mike Z***LifeStation Inc

Dear Revdex.com -LifeStation treats any hint of consumer dissatisfaction with the highest level of urgency and seeks to respond in a timely manner.We apologize for any inconvenience caused to the customer and their loved ones during this process and will do a review of our follow up procedures as a result of this event.The customer has been credited the full disputed amount of $as per their request.Please do not hesitate to contact us at [redacted] with any additional questions or concernsSincerely,Mike Z***LifeStation Inc

Dear Revdex.com -LifeStation treats any hint of consumer dissatisfaction with the highest level of urgency and looks to respond in a timely manner.A credit has been processed for the disputed amount of $We apologize for any inconvenience and confusion in this matter and look forward to providing for any future needsSincerely,Mike Z***LifeStation Inc