Chili's Grill and Bar

Initial Business Response / [redacted] (1000, 5, 2015/06/08) */ Contact Name and Title: [redacted] Area Director Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @bfcompanies.com This was the 1st we heard there was an issue with the guest, we have since reached out to him and solved the issue to his satisfactionThank you

Initial Business Response / [redacted] (1000, 5, 2017/07/31) */ [redacted] is a resident of the [redacted] who came to Canada to buy a car as the [redacted] made her purchase cheaper.She was not able to get the car imported to the [redacted] as it did not meet importation standards to the ***She had the car for weeks, there are no issues with it, and then she brought it back and asked for her money to be returnedNB Public safety publication number [redacted] on page states "many people fall prey to the common belief the when buying a used car you have a day money back guarantee, this is not true...." [redacted] purchased the car, took it off our lot, used it for two weeks, and wants her money backThe car works fineWe had taken the car back on the lot and have been attempting to sell it for hereAs this does not seem to satisfy the customer, we will return the car to her and she can deal with it as she likes Initial Consumer Rebuttal / [redacted] (3000, 7, 2017/08/01) */ (The consumer indicated he/she DID NOT accept the response from the business.) The business has not acted in good faith and holds responsibility for the faulty information provided to me that the [redacted] stickers of compliance were located on the vehicleI wish to have my money refunded Final Business Response / [redacted] (4000, 9, 2017/08/01) */ We will not be discredited with allegations that we did not provide the right answer regard a stickerThe customer was informed enough that she told us where to look for the sticker, and what it should say, We confirmed, by phone, that what she appeared to ask for was thereThe customer had every opportunity to confirm that prior to completing the sale, visually, herselfShe did not do soThe Revdex.com has no authority to create laws for consumers rightsIt is simply an advocate groupWe have in our first reply used chapter and verse of consumer rights as dictated by NB Public SafetyThe customer has left her car here for us to resellWe are doing this in good faithIt is being advertised on our website, and on [redacted] , which cost us money, at no chargeShe is free to market it elsewhere if she so chooses

My family and I decided to have dinner at this restaurant for my father in laws birthdayFirst of, we were seated more than minutes before someone even came to out table to take our drinksThe manager had to ask another employee if we had been seen and she said that she was about to go on breakWhen this young lady came to our table she informed us that our waiter was busy and that she was just going to take our ordersWhen we received our appetizer which was the skillet queso it was very oily and the dip looked and tasted like canned chili from the super marketWe were told that we can get another appetizer and we never received itAlso, when we asked for refills it took between 10-minutes to get them and when they came the drinks were always wrongMy father in law waited a whole hour just to get a refill of waterMy father in law ordered his steak medium rare and it was severely overcookedMy husband ordered his steak medium well and it was rareWhen we flagged down a

My family and I decided to have dinner at this restaurant for my father in laws birthdayFirst of, we were seated more than minutes before someone even came to out table to take our drinksThe manager had to ask another employee if we had been seen and she said that she was about to go on breakWhen this young lady came to our table she informed us that our waiter was busy and that she was just going to take our ordersWhen we received our appetizer which was the skillet queso it was very oily and the dip looked and tasted like canned chili from the super marketWe were told that we can get another appetizer and we never received itAlso, when we asked for refills it took between 10-minutes to get them and when they came the drinks were always wrongMy father in law waited a whole hour just to get a refill of waterMy father in law ordered his steak medium rare and it was severely overcookedMy husband ordered his steak medium well and it was rareWhen we flagged down a

Initial Business Response /* (1000, 5, 2015/06/08) */
Contact Name and Title: *** *** Area Director
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@bfcompanies.com
This was the 1st we heard there was an issue with the guest, we have since reached out to him and solved the issue to his
satisfactionThank you

Initial Business Response /* (1000, 5, 2017/07/31) */
*** is a resident of the *** who came to Canada to buy a car as the *** made her purchase cheaper.She was not able to get the car imported to the *** as it did not meet importation standards to the ***She had the car for weeks,
there are no issues with it, and then she brought it back and asked for her money to be returnedNB Public safety publication number *** on page states "many people fall prey to the common belief the when buying a used car you have a day money back guarantee, this is not true...." *** purchased the car, took it off our lot, used it for two weeks, and wants her money backThe car works fineWe had taken the car back on the lot and have been attempting to sell it for hereAs this does not seem to satisfy the customer, we will return the car to her and she can deal with it as she likes
Initial Consumer Rebuttal /* (3000, 7, 2017/08/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The business has not acted in good faith and holds responsibility for the faulty information provided to me that the ** stickers of compliance were located on the vehicleI wish to have my money refunded
Final Business Response /* (4000, 9, 2017/08/01) */
We will not be discredited with allegations that we did not provide the right answer regard a stickerThe customer was informed enough that she told us where to look for the sticker, and what it should say, We confirmed, by phone, that what she appeared to ask for was thereThe customer had every opportunity to confirm that prior to completing the sale, visually, herselfShe did not do soThe Revdex.com has no authority to create laws for consumers rightsIt is simply an advocate groupWe have in our first reply used chapter and verse of consumer rights as dictated by NB Public SafetyThe customer has left her car here for us to resellWe are doing this in good faithIt is being advertised on our website, and on ***, which cost us money, at no chargeShe is free to market it elsewhere if she so chooses