China Sprout, Inc.

Review: I was searching online for blue floral shoes and they happened to have a pair. I ordered them, but they were much higher than they appeared in the photographs, and I had to return them. I naturally waited for a refund to my credit card, but instead I received an email stating I'd only get a store credit. As I am not in the market for any other Chinese products (looking only for shoes), this is useless to me. They said they say that in the fine print for sale merchandise, but they do not at all make it clear. I looked up their policy for returns, and was quite reassured that I would send it back promptly unworn within a few days (as I did). Then they said I was supposed to click on a link when it said 'see the store policy for sale merchandise returns' - not 'we do not issue refunds for sale merchandise returns.' I've never come across this policy before, and I've been doing online shopping for many years now.Desired Settlement: I have already had to eat the full cost of their shipping charges - $11.80 - as well as my return shipping charges - $6.15. All I was expecting was a refund of the $12.13 shoes cost onto my credit card. This is a very small percentage of the total amount I already wasted. If they are not willing to do this much, when their policy was *not* made clear before I ordered, I intend to be sure they are given the strongest possible negative evaluation with the Revdex.com.