Chiroelements

Broadview Allergy Relief Center Ken Mar Unit A Broadview Heights, OH Dear ***, Miss [redacted] called into our office on March 26, at 8:AMAs with all of our customers there is a list of questions that must be asked in order to verify their eligibility for the prize; one of the questions being ones martial status Miss [redacted] refused to answer whether she was married or notIt is a very important question to ask because if a representative is going to do a presentation of our product in the home and given the nature of our society; and in the event it is a single woman we like to send out someone, due to security reasons a representative of the same genderWe have been trying to contact [redacted] on several occasions, 3/26/at 9:AM, 3/27/at 12:PM, 3/27/at 4:PM and at that time was able to leave a message, and 3/31/at 9:AM, to let her know that she can pick up her prize at the storeWe have a set pick up time on Mondays between the hours of PM - PMWe are located at the above address All she has to bring in is her card If you have any other questions please let me know Thank you [redacted]

BROADVIEW ALLERGY RELIEF CENTER EROYALTON ROADSTEBROADVIEW FITS., OHIO FEBRUARY 23- [redacted] *** ID# [redacted] [redacted] , Mr [redacted] states in his letter that he put a stop payment on his check prior to talking with his salesman On his contract it states that he has three business days to cancel his orderWhen he called and talked with the office they immediately stopped the sales process and wrote void on his checkThe check was given to the accountant and will be mailed back to the customerIt was Mr [redacted] 's decision to put the stop payment on his check because he does not trust the company to cash it at another timeIf you have any questions please let me knowThank you, ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.I received my canceled check today 2/29/but had to pay insufficient postageI can't prove what the salesman said to me about canceling my check, but FVS Inc., Corporate Center, Broadview Heights, Oh 44147, could have put enough postage on the letterThey paid $to mail it to me with a tracking # [redacted] .I had to pay the Post Office mail carrier $to receive my letter.I am glad I am done with these peopleWould be nice if they would refund the postageI won't look for it though Regards, [redacted]

We received this same complaint form the customer on December 3, at 4:pm The stipulation for testing the air was not written on the contract or any of the paperwork and the representative that sold [redacted] the unit had taken a personal day and forgot that which he promised When [redacted] called the office the manager was then notified immediately He was on his way back from Lima Ohio He took ***'s address and was at her house by 5:pm to test her air She turned him away stating she had already cancelled the saleI am not sure why the Revdex.com was contacted the sale was cancelled just as she wished Thank you, [redacted] Customer Service

Business responded to complaint THE MAIN FILTER AND THE CHARCOAL FILTERS WERE DELIVERED TO [redacted] THE WEEK OF THE 20THI AM SORRY THAT IT REACHED THIS POINT THAT SHE FELT WE WERE TRYING TO GET OUT OF THE CONTRACT WE MADE WITH HERTHERE IS A CUSTOMER SERVICE LINE THAT SHE CAN CALL 1-800-281-IF THERE IS A PROBLEM AND I CAN PERSONNALY VOUCH FOR THE PERSON HANDLING PROBLEMS, SINCE IT IS MEAS FAR AS PURCHASING FILTERS I CALL THE CUSTOMERS AHEAD OF TIME AND REMIND THEM THAT THE TIME IS COMING CLOSE TO CHANGING THEM OUT Sent on: 10/28/3:28:PM

I received a BINGO card and won a prize I called the number on the card to claim it and after it rang for longer than I wanted to wait, I hung up Then I went online to try to get a little more information about Broadview Allergy Relief Center Thanks to the Reviews here, I will be pitching the "winning" card and coming out a winner instead of wasting valuable time on a presentation I do not want or need

Consumer statement taken over the phone by BBB staff 10/31/14. Consumer advised that 2 filters were sent by mail and 2 were hand delivered to her husband. The issue is resolved.

This ls a response to complaint it *** by *** ***I had the manager call him as soon as wereceived the complaint*** made an appointment with Mr*** and went out to his homeHe wentover the operation of both the vacuum and the air cleaner; showed Mrand Mrs*** how to use
theunits correctlyThe cord that got chewed up is going to be replaced by a new one at the expense of thecompanyWe are hoping to have that completed this weekMr***'s warranty is in effectMrandMrs*** were satis?ed when the manager left their homeIf you have any questions please let meknow.Thank you,***

***,A LETTER WAS SENT OUT TO ELAINE ON JUNE 20, 2017, TRACKING NUMBER *** AND *** IT READ AS FOLLOWS: ON APRIL 14, YOU PURCHASED UNITS, WHICH WAS THE COMMERCIAL AND SFS' YOU CALLED AND CANCELLED THE SALE WITHIN THE DAY RETURN POLICY
AND ERIC M*** CAME OUT TO PICK UP THE UNITS ON APRIL 17, HE VOIDED THE ORIGINAL BILL OF SALE AT THIS TIME YOU DECIDE TO PURCHASE ONLY THE COMMERCIAL UNIT AND A NEW BILL OF SALE WAS CREATED ON 4/17/WITH A RETURN POLICY DATE OF APRIL 20, YOU CALLED ON JUNE 12, AND WANTED TO RETURN THE PRODUCT ON JUNE 19,*** *** CAME OUT TO EVALUATE WHY YOU WANTED TO RETURN THE PRODUCT WHILE THERE SHE OFFERED TO SERVICE OR REPLACE THE COMMERCIAL OR EXCHANGE IT FOR PRODUCT OF EQUAL VALUE YOU DECLINES ALL OF THESE OPTIONS AND JUST WANTED TO RETURN IT YOU ARE WELL PASSED YOUR RETURN DATE OF APRIL 20, 2017, AS STATED ON YOUR BILL OF SALE DATED APRIL 17, OUR COMPANY CAN ONLY OFFER ONE OF THE THREE ABOVE OPTIONS CUSTOMER SERVICE IS VERY IMPORTANT TO US PLEASE LET US KNOW WHAT YOUR DECISION IS WE HAVE NOT HEARD FROM HER SINCE IF YOU HAVE ANY QUESTIONS PLEASE LET ME KNOW.THANK YOU,JEAN

BROADVIEW ALLERGY RELIEF CENTER EROYALTON ROADSTE150 BROADVIEW FITS., OHIO 44147 FEBRUARY 23-2016 *** ** *** *** *** ** *** *** ** *** *** ***
*** *** ID#*** ***, Mr*** states in his letter that he put a stop payment
on his check prior to talking with his salesman On his contract it states that he has three business days to cancel his orderWhen he called and talked with the office they immediately stopped the sales process and wrote void on his checkThe check was given to the accountant and will be mailed back to the customerIt was Mr***'s decision to put the stop payment on his check because he does not trust the company to cash it at another timeIf you have any questions please let me know. Thank you, ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.I received my canceled check today 2/29/16 but had to pay insufficient postage. I can't prove what the salesman said to me about canceling my check, but FVS Inc., 1 Corporate Center, Broadview Heights, Oh 44147, could have put enough postage on the letter. They paid $0.98 to mail it to me with a tracking # [redacted].I had to pay the Post Office mail carrier $5.47 to receive my letter.I am glad I am done with these people. Would be nice if they would refund the postage. I won't look for it though.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I received my canceled check today 2/29/16 but had to pay insufficient postage. I can't prove what the salesman said to me about canceling my check, but FVS Inc., 1 Corporate Center, Broadview Heights, Oh 44147, could have put enough postage on the letter. They paid $0.98 to mail it to me with a tracking # [redacted].
I had to pay the Post Office mail carrier $5.47 to receive my letter.
I am glad I am done with these people. Would be nice if they would refund the postage. I won't look for it though.
Regards,
[redacted]

BROADVIEW ALLERGY RELIEF CENTER 3505 E. ROYALTON ROAD. STE. 150 BROADVIEW FITS., OHIO 44147 FEBRUARY 23-2016 [redacted]
[redacted] ID#[redacted], Mr....

[redacted] states in his letter that he put a stop payment on his check prior to talking with his salesman . On his contract it states that he has three business days to cancel his order. When he called and talked with the office they immediately stopped the sales process and wrote void on his check. The check was given to the accountant and will be mailed back to the customer. It was Mr. [redacted]'s decision to put the stop payment on his check because he does not trust the company to cash it at another time. If you have any questions please let me know. Thank you, [redacted]

Broadview Allergy Relief Center
99 Ken Mar Unit A
Broadview Heights, OH...

44147
 
Dear [redacted],
Miss [redacted] called into our office on March 26, 2014 at 8:47 AM. As with all of our customers there is a list of questions that must be asked in order to verify their eligibility for the prize; one of the questions being ones martial status.  Miss [redacted] refused to answer whether she was married or not. It is a very important question to ask because if a representative is going to do a presentation of our product in the home and given the nature of our society; and in the event it is a single woman we like to send out someone, due to security reasons a representative of the same gender. We have been trying to contact [redacted] on several occasions, 3/26/2014 at 9:56 AM, 3/27/2014 at 12:50 PM, 3/27/2014 at 4:20 PM and at that time was able to leave a message, and 3/31/2014 at 9:26 AM, to let her know that she can pick up her prize at the store. We have a set pick up time on Mondays between the hours of 5 PM - 8 PM. We are located at the above address.  All she has to bring in is her card.  If you have any other questions please let me know. 
Thank you
[redacted]

We received this same complaint form the customer on December 3, 2014 at 4:45 pm.  The stipulation for testing the air was not written on the contract or any of the paperwork and the representative...

that sold [redacted] the unit had taken a personal day and forgot that which he promised.  When [redacted] called the office the manager was then notified immediately.  He was on his way back from Lima Ohio.  He took [redacted]'s address and was at her house by 5:00 pm to test her air.  She turned him away stating she had already cancelled the sale. I am not sure why the Revdex.com was contacted the  sale was cancelled just as she wished.
 
Thank you,
[redacted]
Customer Service

I received a BINGO card and won a prize. I called the number on the card to claim it and after it rang for longer than I wanted to wait, I hung up. Then I went online to try to get a little more information about Broadview Allergy Relief Center. Thanks to the Reviews here, I will be pitching the "winning" card and coming out a winner instead of wasting valuable time on a presentation I do not want or need.

High pressure sales of room air filtration and vacuum cleaner systems. The salesman who came to our home was nice and considerate and this review should in no way reflect on his performance. He completed an hour long informative demonstration of his systems. When we declined to purchase either system (at what I consider an exorbitant price), he called his boss who became very insistent and would not take no for an answer, insisting we were endangering our health by not purchasing their systems. He even offered to let us pay $10 per week (he didn't say for how many years, but I suspect I'm not going to live that long). I put up with this pressure for 10-15 minutes before losing my cool and hanging up on him.
We already have a whole house air filtration system and a central vacuum system. I told them before the sales pitch started that we weren't going to buy anything but was offered a $100 dining discount card to listen to the presentation. When the sales representative arrived, he didn't have the card and didn't know it had been offered. I doubt I'll ever see it now.
I wasn't impressed with the air filtration system (it was noisy) but the vacuum was impressive. As we already have a perfectly good central vacuum system, I was not interested in a costly, unnecessary replacement.

Business responded to complaint. 
 
THE MAIN FILTER AND THE 4 CHARCOAL FILTERS WERE DELIVERED TO [redacted] THE WEEK OF THE 20TH. I AM SORRY THAT IT REACHED THIS POINT THAT SHE FELT WE WERE TRYING TO GET OUT OF THE CONTRACT WE MADE WITH HER. THERE IS A CUSTOMER...

SERVICE LINE THAT SHE CAN CALL 1-800-281-6242 IF THERE IS A PROBLEM AND I CAN PERSONNALY VOUCH FOR THE PERSON HANDLING PROBLEMS, SINCE IT IS ME. AS FAR AS PURCHASING FILTERS I CALL THE CUSTOMERS AHEAD OF TIME AND REMIND THEM THAT THE TIME IS COMING CLOSE TO CHANGING THEM OUT.
Sent on: 10/28/2014 3:28:05 PM

Consumer statement taken over the phone by Revdex.com staff 10/31/14.  Consumer advised that 2 filters were sent by mail and 2 were hand delivered to her husband.  The issue is resolved.