Chit Chat Wireless

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected] Response to Shelley R***'s Facts for Case # *** The original ticket was not completed on 10/05/16 because the estimate was not faxed to the insurance company until 01/10/So yes to her comment it took three and a half months to get a estimate to the insurance companyThe second ticket in question I new nothing about until Jan10th when I was notified by my insurance company that my motor home had been damaged in RV Service parking lot from hail damageI then called RV Service on the same day 01/10/and talked to CindyShe told me my motor home had been damaged by a hail storm on SeptI asked her why I had not been notified until now and she replied she though everyone had been calledWell that was not the case because I was not notifiedRV Service made these repairs without me knowing anything about the damage but I am glad they did to keep it from leaking.For clarification the work orders have not been paid because again I have not been notified they need to be paid before all the work has been doneI did call RV service in Feband talked to Rodney and asked him if I needed to come there and pay for the hail storm damageHe said I needed to talk to Cindy and he would get her to call meAgain, no one calledI called RV Service at the end of Febto check on the status of the motor home and talked to CindyI told her I was getting tired of no one calling me back about the RV and wanted to talk to a managerShe told me she would get the manager to call meAgain, no call back. My main complaint with R V Service to the Revdex.com was no one calls back when they tell you some one will callWhen a manager will not call a customer back you leave no choice but to get help. I have been doing business with RV Services for many years and spent thousands of dollars at your place of business and that is why I keep coming back but I am sorry there is no communication back to the customer any more and it did not use to be that way. I have no problem with waiting my turn to get the RV fixed that you said you could fix on Sept2016 six months ago not weeks like you said but I do deserve a call back when someone tells me they will call. I do run my own business and communication back to the customer is important because without the customer there will be no business. So, Yes Shelly R*** in answer to your question I still need my RV fixed by RV Services and if you want the two tickets paid before the job is finished then let me know
Regards,
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