Absolutely atrocious customer service. Wait times at least 1 hour on the phone with absolutely no other way to get in touch with someone. Very confusing and misleading online system, including for bill pays. Worst experience with a health insurance company I've ever had.
Absolutely atrocious customer service. Wait times at least 1 hour on the phone with absolutely no other way to get in touch with someone. Very confusing and misleading online system, including for bill pays. Worst experience with a health insurance company I've ever had.