On August 11, Mr [redacted] submitted a request for reinvestigation to retrieve updated court information on his background reportThe dispute was received and submitted for reinvestigation the same dayAn update was sent to Mr [redacted] and to the potential employer noting that the report was not complete and that verified results would be provided when completed This dispute process can take 1-weeks to completeOn August 19, 2016, the dispute was completed with the information provided from Mr [redacted] Two case numbers identified by Mr [redacted] on his dispute form were reinvestigated and cleared from the reportThe third case number listed on Mr [redacted] ’s dispute was never listed on the background reportOn August 22, 2016, Mr [redacted] clarified which case he was referring to and updated the dispute with the corresponding case number and documentation received from the courtThis was promptly submitted for processing and again, MrBennet and the potential employer were informed that an additional case was being reinvestigatedThe results of this reinvestigation are pending Each of Mr [redacted] ’s requests have been responded to in a timely manner and the potential employer has been informed throughout the processHowever, the process is not an instant one and is allowed to take within days to complete
On August 11, Mr [redacted] submitted a request for reinvestigation to retrieve updated court information on his background reportThe dispute was received and submitted for reinvestigation the same dayAn update was sent to Mr [redacted] and to the potential employer noting that the report was not complete and that verified results would be provided when completed This dispute process can take 1-weeks to completeOn August 19, 2016, the dispute was completed with the information provided from Mr [redacted] Two case numbers identified by Mr [redacted] on his dispute form were reinvestigated and cleared from the reportThe third case number listed on Mr [redacted] ’s dispute was never listed on the background reportOn August 22, 2016, Mr [redacted] clarified which case he was referring to and updated the dispute with the corresponding case number and documentation received from the courtThis was promptly submitted for processing and again, MrBennet and the potential employer were informed that an additional case was being reinvestigatedThe results of this reinvestigation are pending Each of Mr [redacted] ’s requests have been responded to in a timely manner and the potential employer has been informed throughout the processHowever, the process is not an instant one and is allowed to take within days to complete