Chowning Heating & Cooling

First of all we never claimed we missed any leaks We perform a pressure test on every gas line during an inspection and if there is no pressure drop then there is no leak showing up at that time We do over inspections a year and we find gas leaks on a daily basis We don't have any reason to mislead the buyer and tell them it is fine when it is not We also do gas repairs, so if we would have shown a pressure loss that day my guys are instructed to shut off the gas at the meter and contact the listing agent and inform them At that point we get the repair in most cases, but we tell them they can have any qualified company do the repair I like to keep our repairs and inspections separate, I don't want it to look like we are finding items to repair just so we get more repairs We do have warranties on our inspections We have 30-days on visual items, but we do not have a warranty on mechanical failures and gas line leaks This inspection took place over a month and a half ago We put out a disclaimer with our inspections explaining the warranty and the reasons for it Gas leaks it the number one item for me that we definitely cannot warranty Gas leaks can occur at anytime and you would be amazed how many homes have leaks right now and don't even know it The biggest problem with these old gas lines is the thread sealant on the lines When it gets old the sealant gets hard and brittle and can crack easily Just bumping a line, vibration or even temperature changes can cause these lines to leak easily Another thing, if the leak was large enough to smell then why didn't anyone smell the leak during the Home Inspection or any other time people were in the home before it closed, unless the leak occurred after the fact Leaks are not always there, they have to start sometime Our job is to inspect the home in its current condition, not predict when there might be a problem It is a pass or fail We have actually altered our inspection in July by making the technician take before and after pictures of our pressure test and put it on the report We are doing this just to protect ourselves even more because as you can imagine with over inspections this happens from time to time and people are always looking for someone to blame these days I think what I offered this guy was very fair We were waiving our leak search fee of $150, no trip charge, and since all of our guys are very busy right now I offered to go look at me myself and if it was an easy fix I wasn't going to charge him If it became more involved then it would be an $an hour labor charge I'm not sure where he came up with the fixing leaks thing, that's something I never said I didn't have to offer anything since this is not covered under any warranty and again remember this is from over a month and a half ago A lot can happen in that amount of time I was just trying to work with the guy and help him out to save him some money but he did not want to cooperate Not sure if I need to comment on his comment about his house blowing up and not waking up That's just lack of knowledge on his part and that would not happen.Tell us why here