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Choyce Law Firm

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Choyce Law Firm Reviews (4)

December 16, [redacted] E-mail:Dear Ms [redacted] ***,This letter is in response to your complaint to Revdex.com, and the unsatisfactory services you received from our firmWe are very apologetic that you were dissatisfied with the results of your case and the customer service, or the lack of customer service you receivedWe are gladly refunding the total cost of the services providedEnclosed please find a check in the amount of $Check#: ***To ensure your satisfaction, we also would like to offer you our services free of charge on your next traffic ticketOnce again we apologize for this incident; it is not a regular business practice of our firm to provide unsatisfactory serviceWe have brought this to the attention of our office staff as being unacceptable and have dealt with it internally as well Thank you for your business and we hope this clears up any issues We also thank you for removing your complaint with the Revdex.com upon receipt of this refundThank youVery truly, [redacted] CHOYCE LAW FIRMEncl

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me

December 16, 2014[redacted]E-mail:Dear Ms. [redacted],This letter is in response to your complaint to Revdex.com, and the unsatisfactory services you received from our firm. We are...

very apologetic that you were dissatisfied with the results of your case and the customer service, or the lack of customer service you received. We are gladly refunding the total cost of the services provided. Enclosed please find a check in the amount of $750.00 Check#: [redacted]. To ensure your satisfaction, we also would like to offer you our services free of charge on your next traffic ticket. Once again we apologize for this incident; it is not a regular business practice of our firm to provide unsatisfactory service. We have brought this to the attention of our office staff as being unacceptable and have dealt with it internally as well.  Thank you for your business and we hope this clears up any issues.  We also thank you for removing your complaint with the Revdex.com upon receipt of this refund. Thank you. Very truly,[redacted]CHOYCE LAW FIRMEncl.

Review: On May, 28 2014, I hired The Choyce Law Firm to appeal the speeding ticket. Unfortunately, the service as promised was a disaster. They never called me or updated me with the result until I called numerous times. And [redacted], who worked there has not customer services at all, she hung up on my many times when I try to asked for the attorney. Then she lied to me about scheduling a phone conference with the attorney and yet I never even hear their voice. Afterwards, she lied to me again when she said she will re-appeal the case and yet she never contact me with updates and I wasn't able to reach her at all. I am disappointed due to both the customer services and the result was not as promised.Desired Settlement: I would like to get a full refund of all the bad services and to compensate all the things I have to go through with this unsatisfied experience with the law firm.

Business

Response:

December 16, 2014[redacted]

[redacted]E-mail:Dear Ms. [redacted],This letter is in response to your complaint to Revdex.com, and the unsatisfactory services you received from our firm. We are very apologetic that you were dissatisfied with the results of your case and the customer service, or the lack of customer service you received. We are gladly refunding the total cost of the services provided. Enclosed please find a check in the amount of $750.00 Check#: [redacted]. To ensure your satisfaction, we also would like to offer you our services free of charge on your next traffic ticket. Once again we apologize for this incident; it is not a regular business practice of our firm to provide unsatisfactory service. We have brought this to the attention of our office staff as being unacceptable and have dealt with it internally as well. Thank you for your business and we hope this clears up any issues. We also thank you for removing your complaint with the Revdex.com upon receipt of this refund. Thank you. Very truly,[redacted]CHOYCE LAW FIRMEncl.

Consumer

Response:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

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Description: Attorneys - DUI

Address: 980 9th St # 16, Sacramento, California, United States, 95814-2736

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