CHP

Dear Representative,In regards to the above noted complaint, On January 16, the consumer placed an order on ourwebsite and selected Express Service, which states that “item will be delivered wi2-shippingdays”.Unfortunately the consumer did not receive the item he ordered with in the 2- day shipping windowfrom the date that he placed his orderDue to the fact that the order was placed late on a Saturday andthe order was not processed until Monday January 18, and shipped accordinglyHis order wasreceived on Thursday January 21, 2016.After receiving the complaint from your office filed by the consumer and reviewing all informationregarding the shipment we have credited back the consumers payment for all shipping chargesWe atWorld Marketing of America Incstrive for customer satisfaction and hope that the consumer will bepleased with the refund of his shipping costsPlease feel free to contact me directly if I can be of any further assistance.SincerelySuzanne

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Regards, [redacted]