Chris Cooper's I-90 R.V.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received, your complaint will be closed Administratively Resolved] Revdex.com, I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaintFor your reference, details of the offer I reviewed appear below To set the record straight I bought the motorhome from Mr [redacted] June 2nd 2014(and have the canceled check to prove it) not three years agoI did have the coach on consignment with another dealer for three months(not almost a year) in Arizona where I bought my new couch, I could not drive two motorhomes back from Arizona at the same time so I left the older one there and flew to Arizona and picked up the old coach after we finished our tripWhen I dropped the coach off at Mr [redacted] s lot in June I signed a paper stating that I would take a trade, I also left him the unsigned titleIt was unsigned so I could approve or deny any trade that may be offeredOn or about July 9th I stopped by Mr [redacted] s sales lot to see in there had been any interest in our motorhomeHe said he had people wanting to trade two class C motorhomes plus $for my coach, he said he would pay me the $and split the profit from the sale of the two class C motorhomesI told him I just wanted my moneyA few days later I called Mr [redacted] inquiring about my money, he said "that deal fell through, you can't count on anything until it is a done deal"August 21st I went to Mr [redacted] s sale lot after noticing our coach was not there, Mr [redacted] told he he had just sold my motorhome the previous week and invested his money and mine in a class A coach that he thought would sell very soon for $32,and when it sold he would pay me $16,Again I told him I just want my moneyAfter leaving his lot I went to the Moses Lake Police deptand filed a complaint against Mr [redacted] and for the first time I found out my coach had sold July 9thI returned to Mr [redacted] s lot August 24th again asking for my money, Mr [redacted] said that the class A had sold but for only $25,and the check was on a five hold at his bank and as soon as the funds were released August 28th he would pay meThat is when Mr [redacted] followed me to my car very upset, kicking rocks, pointing at me and yellingI am years old and disabled, Mr [redacted] is a lot younger and in a lot better shape than myself so I didn't want any physical confrontation with him so I called him August 29thAt first he said his bank was not open, then he would not answer the phone, that was when I filed this complaintHe called me later that day wanting my address and said he had a certified check he was mailing to me that dayNot trusting him and now knowing he had broken several laws I called Washington DOL and filed a complaintSept 1st a state investigator called me and I told him my story, he said he would call Mr [redacted] that dayLatter that day Mr [redacted] called me saying he had mailed the certified check to the wrong address and he needed my address againSept4th the investigator called me a said Mr [redacted] had told him there was no consignment and that he had bought my motorhome and refused to turn over any paper work the the investigatorHe also said he had received a copy of a check for $12,made out to meSept5th I received a check in the mail(not certified like I had been told) from Mr [redacted] s businessI immediately took the check to Mr [redacted] s credit union and tried to cash it, the account was NFSSept8th I took the check to the credit union four time each time it was NFSSept8th Mr [redacted] txt me several times, one time he would say "the money is there" the next time he would tell me the money isn't there and I needed to wait another two days until his bank released fundsHe went so far in telling me how hard up he is that he said"you have to realize I have four kids to raise and that includes a newborn baby"Late afternoon I received a txt from Mr [redacted] saying the money is now in the bank so "hurry up and cash the check before any thing else goes wrong" his next txt was "NOW BOB'The sixth time I took the check to the bank it was cashedMr [redacted] has told so many lies and different stories to different people he is not to be trustedThe difference between my side of the events and his is that I can prove what I say is true, and he refuses to turn over documentI have my money so it is in the hands of Moses Lake Police Dept who I am [redacted] ating with fully for fraud, forgery, and felony by bad checkIn Mr [redacted] s txt messages and voice mails (I have record of all of them) to me he incriminates his self and at the same time still blames me because he got caught Regards, Robert M***

Our first encounter with Mr*** was when he had made an appointment to install a backing plate and adjust brakes on trailerAs Mr*** and wife waited for appointment to be completed, it was determined upon inspection that one brake was not working properly and making noticeable noise
This would need to be replaced instead of just the assumed adjustmentMr*** then informed us that he must leave that Sundayonly leaving a couple of days to order parts that normally take average one week to arriveWe rushed to order a new hub and had it overnighted to us from a distributor, on a count of the condition of his bad brake and timely schedule. We only charged for the brake adjustment and shipping which totaled, $When the hub arrived we learned that it had not been pressed inBecause it was already a Saturday there were not any shops in town that had the right equipment to do the press that dayHe then called and demanded we come out on a service call to where they had been staying, and reinstall the old hub (bad brake) at no chargeWhich for a service call we charge $Mr*** said he would then have the new hub pressed somewhere else along his tripWe agreed to do this at no charge. We only found out that the wrong hub was ordered after Mr*** left Sunday, Had he waited until Monday morning this would have been resolved and refunded before handWe received a phone call from Mr*** stating he wanted the refund for the hub and shippingWe offered to refund the hub, but not the shipping because he should have waited till MondayLabor was never mentioned during any conversationsMr*** was aware that we didn't charge to reinstall old hub, or for the original brake inspectionNot only did we go over and above for this gentlemen, but charged him much less than we should haveAfter his complaint was filed through Revdex.com, we received an email from him stating, he now wants a check for $for the hubWe will be sending him that check in the mail

*** *** with firm states that they did issue a store credit to Ms*** in the amount of $but cannot be responsible for her losing it.The also acknowledge the failure to communicate regarding her request

I am absolutely shocked at the accusations imposed by MrM***.This motorhome is one that we previously sold to MrM*** nearly years agoWhat he failed to include, was that he had had it for sale for almost a year to another dealershipHe stated he would exept
trades and was very desperate to get rid of the motor home. I spoke with MrM*** on my property, July 9, the day that his motorhome was sold, I told him we traded it in on two other motorhomes plus an additional amount of $At that time we gave him $and he gave me the signed titleIt was explained to MrM***, the other two vehicles were older and harder to sell quickly and that he would get the profit proceedings from them when they did sell which would total $12,He gave me a verbal go-ahead to do soNow, according to MrM***, we simply were taking too long to sell the other two vehicles, since he saw one of the two had soldHe then proceeded to demand all of his money right now, even threatened he would physically assault me if I didn't complyI explained to MrM*** that buyers were considering buying the remaining vehicle that weekend and would have the rest of his money thenJust as our agreement was when we spoke priorThis is when he started stomping around like a child and yelling in the parking lot not only in front of my employees, but customers deciding on a vehicle purchaseThe couple stepped back and the expensive vehicle in question, fell through as they drove away. I assured MrM*** that I would have the remaining amount the following week. This apparently was not good enough, he threatened to go to the vehicle dealer investigator and tell him I did not pay him at all for a consignment and that he did not provide me with a titleWhich was not the case, for we had already bought his motor home for $in agreement to pay an additional sixMr. M*** seemed to have sellers' remorse, feeling he did not get enough for his vehicleHis accusations are completely and fabricated Mr. M*** has received nearly $18,for his vehicle, and I was forced to pay him another 12,along with the $he's already receivedThe only thing that I am in the wrong for is not getting a written agreement from Mr. M*** about what we talked about. Now he is milking this as far as he can, to gain a profitWe thought Mr. M*** was a good client and trusted he would be better to work with, since we had done business in the pastThis apparently was not the caseI paid the amount of $12,to MrM***, September 8thAnd only wish this could have been resolved in a simpler way

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received, your complaint will be closed Administratively Resolved]
Revdex.com,
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaintFor your reference, details of the offer I reviewed appear below
To set the record straight I bought the motorhome from Mr *** June 2nd 2014(and have the canceled check to prove it) not three years agoI did have the coach on consignment with another dealer for three months(not almost a year) in Arizona where I bought my new couch, I could not drive two motorhomes back from Arizona at the same time so I left the older one there and flew to Arizona and picked up the old coach after we finished our tripWhen I dropped the coach off at Mr ***s lot in June I signed a paper stating that I would take a trade, I also left him the unsigned titleIt was unsigned so I could approve or deny any trade that may be offeredOn or about July 9th I stopped by Mr ***s sales lot to see in there had been any interest in our motorhomeHe said he had people wanting to trade two class C motorhomes plus $for my coach, he said he would pay me the $and split the profit from the sale of the two class C motorhomesI told him I just wanted my moneyA few days later I called Mr *** inquiring about my money, he said "that deal fell through, you can't count on anything until it is a done deal"August 21st I went to Mr ***s sale lot after noticing our coach was not there, Mr *** told he he had just sold my motorhome the previous week and invested his money and mine in a class A coach that he thought would sell very soon for $32,and when it sold he would pay me $16,Again I told him I just want my moneyAfter leaving his lot I went to the Moses Lake Police deptand filed a complaint against Mr *** and for the first time I found out my coach had sold July 9thI returned to Mr ***s lot August 24th again asking for my money, Mr *** said that the class A had sold but for only $25,and the check was on a five hold at his bank and as soon as the funds were released August 28th he would pay meThat is when Mr *** followed me to my car very upset, kicking rocks, pointing at me and yellingI am years old and disabled, Mr *** is a lot younger and in a lot better shape than myself so I didn't want any physical confrontation with him so I called him August 29thAt first he said his bank was not open, then he would not answer the phone, that was when I filed this complaintHe called me later that day wanting my address and said he had a certified check he was mailing to me that dayNot trusting him and now knowing he had broken several laws I called Washington DOL and filed a complaintSept 1st a state investigator called me and I told him my story, he said he would call Mr *** that dayLatter that day Mr *** called me saying he had mailed the certified check to the wrong address and he needed my address againSept4th the investigator called me a said Mr *** had told him there was no consignment and that he had bought my motorhome and refused to turn over any paper work the the investigatorHe also said he had received a copy of a check for $12,made out to meSept5th I received a check in the mail(not certified like I had been told) from Mr ***s businessI immediately took the check to Mr ***s credit union and tried to cash it, the account was NFSSept8th I took the check to the credit union four time each time it was NFSSept8th Mr *** txt me several times, one time he would say "the money is there" the next time he would tell me the money isn't there and I needed to wait another two days until his bank released fundsHe went so far in telling me how hard up he is that he said"you have to realize I have four kids to raise and that includes a newborn baby"Late afternoon I received a txt from Mr *** saying the money is now in the bank so "hurry up and cash the check before any thing else goes wrong" his next txt was "NOW BOB'The sixth time I took the check to the bank it was cashedMr *** has told so many lies and different stories to different people he is not to be trustedThe difference between my side of the events and his is that I can prove what I say is true, and he refuses to turn over documentI have my money so it is in the hands of Moses Lake Police Dept who I am ***ating with fully for fraud, forgery, and felony by bad checkIn Mr ***s txt messages and voice mails (I have record of all of them) to me he incriminates his self and at the same time still blames me because he got caught
Regards,
Robert M***